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lauras9534870
lauras9534870
Participant
Sep 16, 2016 3:24 PM UTC
Answered

ERROR (0xc000007b) by all Adobe products

Hi,

I'm new with this adobe creative cloud thing and i have been using photoshop before.

For my education i need to work with Photoshop, illustrator and indesign, But once i downloaded it from my cloud i couldn't open any programs.

I am not a geek and dont know how to solve this problem.

I also tried everything i have been looking up on the web, but i couldn't make it work. ( or i did something wrong)

Can anyone please help me? Or get into my pc to fix it for me? (haha)

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    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    Sep 20, 2016 5:38 PM UTC

    Sorry for the delayed response.

    If you are still facing same issue. run System File Checker command and see if there is any issues with OS System files.

    https://support.microsoft.com/en-us/kb/929833

    View reply

    3 replies

    Govardhan.V
    Govardhan.V
    Participating Frequently
    Sep 16, 2016 8:26 PM UTC

    Please mention Windows version .

    Hint 1 :

    Repair Visual C++ redistributable packages ( All versions installed on the system )

    You may also refer below link :

    Solutions for Photoshop Lightroom error 0Xc000007b

    It is for Lightroom , applies for other Apps as well.

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    For example , instead of copying msvcr100.dll and msvcr80.dll files to Lightroom folder , copy it to Photoshop , Illustrator ...folders and then try to launch.

    Steps to copy dll files manually:

    Make sure to download Zip file and then extract it.  it contains 2 files named msvcr100.dll and msvcr80.dll.

    https://helpx.adobe.com/content/help/en/lightroom/kb/lightroom-launch-error-0xc00007b/_jcr_content/main-pars/procedure/p…

    Copy those 2 files to  for example below location :

    C:> Program Files > Adobe Photoshop.

    Once you had copied , try to launch Photoshop. If it works let me know

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    But make sure to repair all Visual C++ re-distributable packages. If necessary uninstall and reinstall all versions both x86 and x64.

    Then download fresh copy from Microsoft and install the same.

    Example :

    Download Visual C++ Redistributable Packages for Visual Studio 2013 from Official Microsoft Download Center

    Still same ?? Let us know .

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    lauras9534870
    lauras9534870Author
    Participant
    Sep 17, 2016 11:20 AM UTC

    I have tried all these hints but its still giving me the same error after all.

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    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    Sep 20, 2016 5:38 PM UTC

    Sorry for the delayed response.

    If you are still facing same issue. run System File Checker command and see if there is any issues with OS System files.

    https://support.microsoft.com/en-us/kb/929833

    Translate
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