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Error 12013 | Error 102

New Here ,
Apr 18, 2025 Apr 18, 2025

Hola! Me estoy encontrando con estos errores cuando abro Photoshop y el resto de apps de Creative Cloud. Hoy compre el plan para estudiantes, ya intente con todas las soluciones  comunes (desactivar firewall, desactivar antivirus de Windows Defender, borrar archivos temp, borrar entradas de host que puedan interferir, revisar entradas del firewall y checkear mi conexión a internet) nada funcionó. Alguien sabe que puede ser?  
No tuve problema en instalarlos, el problema es al momento de abrir las apps (Creative Cloud no me da problema para abrirlo).

Chiara_Matarazzo7115_0-1745015995783.png

Chiara_Matarazzo7115_1-1745016014840.png

 

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Community Expert ,
Apr 18, 2025 Apr 18, 2025

what's your default browser and version?

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New Here ,
Apr 18, 2025 Apr 18, 2025

Estoy usando Google Chrome como navegador predeterminado, Versión 135.0.7049.96 (Build oficial) (64 bits).

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Community Expert ,
May 29, 2025 May 29, 2025

update your browser version and retry.

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Community Expert ,
May 29, 2025 May 29, 2025
LATEST

See if this helps:

https://helpx.adobe.com/es/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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