Error 2318

[Geof W]

I am attempting to install Acrobat Pro 9 to a new computer. After serial # reg. it begins install but then is interuppeted by this notice: Error 2318. File does not exist: G:\Adobe Acrobat 9 Pro\WindowsInstaller-KB8930803-v2-x86.exe.*

When I click "OK" it cancels the installation. I have this program installed on my older computer.

Any help?

[Manish-Sharma]

Which windows operating system are you on?

Where are you installing the software is it C drive or G drive.

If its G drive , then install the software in C drive.

[Geof W]

I am running Win 7 with the latest updates, installing on C drive from a disc.

[Manish-Sharma]

Tun -off your Antivirus and firewall.

Click on the Start button  and search for services.msc , in the new windows of the services.msc, locate the Windows installer service , right cilck on it and then go to properties, check is it stared ot stopped, if it is stopped then start the service and try installing it,

and if it alreadyy strated then try installing from the safe mode.

[Geof W]

Thanks, I'll try that later... Have to go for now.