error 50

[simons18975100]

Desktop app won't open saying error 50.

uninstalled desktop app and now trying to reinstall and it comes up error 50.

any advice?

[Himanshu_Gupta1]

Hi simons18975100,

I understand that you are getting Error code 50 on your CC Desktop app. Please refer the below links.

"Failed to install" error received when installing Adobe Creative Cloud desktop app

If you still get the issues, please follow these steps.

1. Uninstall Adobe Creative Cloud Desktop

2. Download and run the Adobe CC Cleaner Tool (against Creative Cloud only)

3. Manually delete the Adobe\Adobe Creative Cloud folder under Program Files (x86) - I noticed that sometimes there are multiple folders with that name ending with a different version number. Anyway, the Cleaner Tool doesn't clean very much, apparently, since it doesn't even remove the program folder itself.

4. Manually clean the registry from all references to Creative Cloud Desktop

5. Run CCleaner

6. Reboot

7. Download and run the Creative Cloud installer before running anything else.

Regards

Himanshu Gupta

[gerryw76991344]

I am having the same problem and would like more details on your proposed solution:

3. Manually delete the Creative cloud folder - all of them even the ones that end with a version number?

5. Run cc cleaner - the same way again? only against creative cloud? or use a different option this time?

I have had the CC app for over two years what has happened to cause this? any guesses?

[PookyDrew]

this is ridiculous. Creative Cloud won't uninstall without me uninstalling every Adobe app! And I've done nothing..this just happend all on its own.

[Sheena Kaul]

Moving to Creative Cloud Download & Install​