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Error code 201/207

Community Beginner ,
Jun 23, 2017 Jun 23, 2017

I am trying to install Adobe Creative Cloud on Windows 10.  I've tried via Wi-fi, and cable getting Error Code 201 first, followed by error code 207 if I hit "retry".  I've tried all of the alleged solutions that I've seen on here with no luck.  Any ideas?

Thanks

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Jun 23, 2017 Jun 23, 2017

Lmdenton10 what solutions have you implemented to resolve Error Code 201 and Error Code 207.  Both errors can be related to the stability and configuration of the computers Internet access.  You can find more details in both errors at Troubleshoot Adobe Creative Cloud download and install issues .

If you have tried connecting via both Wi-fi and ethernet then I would recommend utilizing an alternate Internet connection as a potential next step.  I look forward to your update Lmdenton10 regarding t

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Adobe Employee ,
Jun 23, 2017 Jun 23, 2017

Lmdenton10 what solutions have you implemented to resolve Error Code 201 and Error Code 207.  Both errors can be related to the stability and configuration of the computers Internet access.  You can find more details in both errors at Troubleshoot Adobe Creative Cloud download and install issues .

If you have tried connecting via both Wi-fi and ethernet then I would recommend utilizing an alternate Internet connection as a potential next step.  I look forward to your update Lmdenton10 regarding the steps you have utilized to resolve the errors.

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Community Beginner ,
Jun 27, 2017 Jun 27, 2017

I had tried it both ways (Wi-fi and ethernet) at work with no success.  Perhaps there was something within the corporate firewall in the office, because connection is fine there.  At home it downloaded successfully.

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017
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Thanks for the update Lmdenton10.  I would recommend you ask the department who manages your work network to review https://helpx.adobe.com/content/dam/help/attachments/Creative_Cloud_for_enterprise_Service_Endpoints... which discusses how to provide required access to Creative Cloud licensing, download, and activation configuration details.  They can use the details in this document so you do not experience Error Code 201 or Error Code 207 in the future.

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