cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Error code: 306. Can't install updates.

José Roberto26665870stlu
New Here ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

I'm trying to install Adobe's products updates but I just can't. There's a message 'Error code: 306'

 

Any help?

Views

112

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 3 Replies 3
latest latest Jump to latest reply
kglad Community Expert
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

what version of the cc desktop app do you have installed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Ben M Community Expert
Community Expert ,
Oct 18, 2022 Oct 18, 2022

Copy link to clipboard

Copied

Can you try to repair/reinstall the CC app? https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Shivangi_Gupta Adobe Employee
Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

Copy link to clipboard

Copied

LATEST

Hi there,

We're sorry for the trouble. Have you considered updating to the latest version of Adobe Creative Cloud desktop application?

Let us know. We're here to help.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Creative Cloud Desktop application
What is Creative Cloud?
Download Adobe Creative Cloud apps
Enable/Disable auto-update CC apps
Uninstall Creative Cloud app
Manage Your Plan
Common Questions / FAQ
Troubleshooting
Getting error while downloading/installing/updating?
CC still shows trial after purchase?
Unable to reach Adobe Servers?
Difficulties signing in
Install appears stuck or frozen?
Creative Cloud sync related questions
Creative Cloud Resources
Creative Cloud System Requirements
Creative Cloud User Guide
Adobe Help Center
Creative Cloud Web
Services Status Page
Collaboration through CC apps
Copyright © 2023 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices