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Error code: 306. Can't install updates.

José Roberto26665870stlu
New Here ,
Oct 18, 2022 Oct 18, 2022

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I'm trying to install Adobe's products updates but I just can't. There's a message 'Error code: 306'

 

Any help?

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kglad Community Expert
Community Expert ,
Oct 18, 2022 Oct 18, 2022

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what version of the cc desktop app do you have installed?

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Ben M Community Expert
Community Expert ,
Oct 18, 2022 Oct 18, 2022

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Can you try to repair/reinstall the CC app? https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

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Shivangi_Gupta Adobe Employee
Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi there,

We're sorry for the trouble. Have you considered updating to the latest version of Adobe Creative Cloud desktop application?

Let us know. We're here to help.

 

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