Error Isntaller failed to initialize....

[shirazriaz1]

I am installing Photoshop cc But A a error occured every time 'Installer failed to initialize' what do i do

[Romsinha-9KMEUt · Accepted solution]

Hi M.Talha Riaz 123 ,

Please follow the mentioned steps:

Windows:

1. Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old.

    Navigate to C/Program Files(X86)/Common Files/Adobe/Caps and rename to Caps.old

Mac:

1. Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old

     Navigate to Library/Application Support/Adobe/caps and rename to caps.old

Download CC desktop and try to install Photoshop: https://creative.adobe.com/products/creative-cloud .

Regards,

Romit Sinha