ERROR: Media DB Error : 6

[Guest]

I get the above error message when attempting to install Photoshop CS6 download as an  XXX .dmg open to a disk image after entering the serial no. of the purchased application

[Mylenium]

Delete the media_db.db in your Adobe caps folder and try again. Info here:

<dead link removed, 10/02/2022 - kglad>

Mylenium

[EXAbyte-SVvLJO]

Where is this Caps folder?

[reasonkey]

C:\Program Files "(x86) if it's 32bits"\Common Files\Adobe\caps

There is the media.db file, and maybe a backup file, deleted both!

[andreasd64074428]

Hey Mylenium I did that and now It says this:

FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.0.60 {9C4AA28F-AC6B-11E0-8997-00215AEA26C9}' information not found in Media_db.

Could you help me? I'm going crazy...

It's for Flash Professional CC.

[Jeffrey_A_Wright]

Andreasd64074428 the Microsoft Visual C++ 2008 Redistributable is a component of your Windows operating system.  You can download a fresh copy of the Microsoft Visual C++ 2008 Redistributable at Download Microsoft Visual C++ 2008 Redistributable Package (x86) from Official Microsoft Download Ce....