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error message 1500

New Here ,
Aug 18, 2014 Aug 18, 2014

When downloading the trial version of Photoshop Lightroom 5.6 64-bit I am receiving the following error message:

Error 1500.Another installation is in progress.  You must complete that installation before continuing this one.

I have closed all programs to ensure that there are no other downloads in progress.

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Adobe Employee ,
Aug 18, 2014 Aug 18, 2014

Hi cbccabinetry,

Thanks for contacting Adobe support.

Please check if there is any other installation running at the back ground, if yes then let it complete or restart the machine and try again.

If issue still persist please share the following info

OS version:

Exact error :

Screenshot:

Thanks,

Atul Saini

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New Here ,
Aug 18, 2014 Aug 18, 2014

@atul_saini123

OS: Windows 8.1 64-bit

Exact Error: Error 1500

Untitled.jpg

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Adobe Employee ,
Aug 18, 2014 Aug 18, 2014
LATEST

Hi cbccabinetry,

Thanks for sharing the details.

Kindly try this below mentioned document. It says CS4, however, this should work with your machine. Try vista's instructions.
Error 1704 or 1500 | Install, remove | CS4 | Windows

Please revert in case this doesn't help.

Thanks,

Atul Saini

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