Error: "Evented I/O for V8 JavaScript has stopped working"

[antonellaa87642179]

Has anyone had this issue? Does anyone know what is causing the error?

[CVilleGal]

I updated my creative cloud today and now there's a node.js error. what is going on?

[atjain]

Hi All,

     In case the issue is still present after the latest creative cloud update, I would want you to try out the following steps:

• Open Start > Control Panel
• Click on Programs
• In the programs and features section click on 'Turn Windows Features on or off'
• Make sure that Microsoft .NET Framework 3.5.1 is not unchecked (A check as well as a blue box as in the screenshot below is ok)

We are terribly sorry for making you have to go through this. Please reply back to this thread in case you still face issues.

Thanks,

Adobe CC Libraries Engineering

[kellyf63625143]

That "fix" stops the constant error notice but kills libraries. Will Adobe be issuing an update soon so we can get back to work with all functions working properly?

[Leigh Loubser]

Hi

Please advise which "fix"you are referring to.

As mentioned, 1 have 6x node.exe on my system (all with various dates)

I am extremely confused her.

Thanks!

[Drt_Harrie]

"The Fix" of Renaming or Killing the Node.exe

For example

1. Download node.exe from the nodejs.org website (32-bit | 64-bit) Tested successfully with the 32-bit
2. Backup the old node.exe by renaming it to something like node.exe.old, just in case. For me it was located under (C:\Program files\Adobe\Adobe Creative Cloud\CCLibrary\libs)
3. Copy over the downloaded node.exe to the same folder (See Step 2)
4. Add the exe to the windows firewall (Start Menu - Search "Allow a program through windows firewall")
5. Click on "Allow another program..."
6. Click "Browse..." and then navigate to the path in Step 2. Select node.exe and click "Open"
7. Click "Add" to add the program to the Allowed programs list.
8. Make sure all required boxes are selected. For me I just needed to make sure Domain was selected.
9. Open your Adobe product to verify the error popup no longer appears.

[Leigh Loubser]

Don't want to jinx this - Followed the steps provided.

Rebooted, opened Photoshop, and Illustrator and have... Not had a pop-up in the past 5 min.

Now just for InDesign... Hold thumbs!

Thanks a Million!!!

[iakasura]

You can check error with cmd.exe

cd  C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs

and run command

node.exe "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\js\server.js" --debug argument

Last update of Creative Cloud Application or reinstall CreativeCloudSet-Up.exe fix the problem.

[susannem71993978]

It's Photoshop and InDesign. Keeps happening for me too, the last couple of days...

[martin15]

This error has continued from the very start of installing the Adobe Photographers subscription!!!

All internet based programs are affected!!!

The error message window pops up repeatedly and interrupts whatever application is in progress.

I need a fix or I will terminate my subscription. I have no other choice.

[Jeffrey_A_Wright]

Martin15 this error has been in decline since an update was made to our servers last month.  Can you please run the Adobe Creative Cloud desktop application uninstaller available at Uninstall the Adobe Creative Cloud desktop application and then reinstall the Creative Cloud desktop app.  You can find details regarding recent updates made to the Creative Cloud desktop app at Release notes for the Adobe Creative Cloud desktop app.

[martin15]

Thank you Jeff for Responding.

I will try your suggestion.

[martin15]

JEFF, i followed your instructions carefully but the error message still appears after rebooting and while using any app that uses internet access.

[Soren Jessen]

I have the same problem:

I am using Lightroom 6.0 (not creative cloud subscription) on a windows 7 machine.

[determined_creation16B7]

The Creative Cloud app updated itself automatically to 3.4.0.180 this morning.

Now every CC app is unusable because this error pops up constantly and takes over both my mouse and keyboard.

I'm using CC 2015 on a Win 7 machine.

This has to be fixed ASAP!

[Drt_Harrie]

Please try to turn off the firewall/antivirus because they block the node.exe, this seem to help in some cases.

Or you can try renaming the Node.exe (all of the ones on your system) Reboot and try again.

[jonathancowen]

I have started receiving this error message as well. Would be great if Adobe can do an official fix for this. I'm working on windows.

[determined_creation16B7]

I followed peterk26211024 instructions on renaming all node.exe files to node.bak.

It works for now.

[reino.ederveen]

Just leaving this message here for when a fix is being released.
Thank you for the temporary fix with the node.exe renaming, but I'm a bit worried though, what will happen if I forget to rename the node.bak files back to their original names node.exe...

[nexbyte]

Same problem here

(Win7 pro 64bit)

[anttia57542909]

pls fix this soon, i have deadlines!

[SusLin]

We are several colleagues with the same problem as of this morning - tried "Evented I/O for V8 JavaScript has stopped working" but it did not work for us! Now we have started working in InDesign CS6 instead - I hope the problem will be fixed soon!!!

[maria_tzumpi]

I'm having the same issue with Adobe CC. When I start Photoshop, it pops up every 10 seconds. Very annoying!

[DLindner]

I have posted this over in another thread https://forums.adobe.com/thread/1326489

People tend to navigate to that suggested answer of suspending the node.exe to alleviate the constant error pop ups. However doing so stops the user from using Libraries.

My response to that thread was to update node.exe and add an exception to the firewall (See below).

Here are the steps I used to fix this issue for my users

1. Download node.exe from the nodejs.org website (32-bit | 64-bit) Tested successfully with the 32-bit
2. Backup the old node.exe by renaming it to something like node.exe.old, just in case. For me it was located under (C:\Program files\Adobe\Adobe Creative Cloud\CCLibrary\libs)
3. Copy over the downloaded node.exe to the same folder (See Step 2)
4. Add the exe to the windows firewall (Start Menu - Search "Allow a program through windows firewall")
5. Click on "Allow another program..."
6. Click "Browse..." and then navigate to the path in Step 2. Select node.exe and click "Open"
7. Click "Add" to add the program to the Allowed programs list.
8. Make sure all required boxes are selected. For me I just needed to make sure Domain was selected.
9. Open your Adobe product to verify the error popup no longer appears.

This worked on all of my Creative Cloud machines here in my office.

Hope this helps others besides the users in my office.

Cheers

[alexanderf44569092]

Same issue here. Comes up with Indesign and Photoshop.

[Mark_E__Shepherd]

Hi everybody. Adobe's engineering teams have been investigating this issue. We think we know what the problem is, and we are working on a solution. We hope to release a fix very soon. Thanks for your patience.

Regards,

Mark Shepherd

Creative Cloud Libraries Engineering