Failed to update Photoshop and Lightroom

[Aquaman63]

I was trying to update both Photoshop and Lightroom but failed, it says "Error Code 301", I've read the posts but none helped solve the issues. Is there something I need to do? I am using Mac with macOS Cataline ver. 10.15.7

Anyone who could help? Thanks

[Manan Joshi]

Hi @Aquaman63,

See the following link and try the steps

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

-Manan

[Shivangi_Gupta]

Hi there,

Sorry for the trouble. Check out this article for help: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error301

Let us know if it helps. ^Shivangi