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Failed to update Photoshop and Lightroom

Aquaman63
Community Beginner ,
Jul 20, 2022 Jul 20, 2022

I was trying to update both Photoshop and Lightroom but failed, it says "Error Code 301", I've read the posts but none helped solve the issues. Is there something I need to do? I am using Mac with macOS Cataline ver. 10.15.7

 

Anyone who could help? Thanks

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Manan Joshi Community Expert
Community Expert ,
Jul 20, 2022 Jul 20, 2022

Hi @Aquaman63,

See the following link and try the steps

https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

-Manan

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Shivangi_Gupta Adobe Employee
Adobe Employee ,
Jul 21, 2022 Jul 21, 2022
LATEST

Hi there,

Sorry for the trouble. Check out this article for help: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error301

Let us know if it helps. ^Shivangi

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