File Archive Part Missing?

New Here ,
Sep 29, 2012 Sep 29, 2012

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I have just downloaded all 5 files required for Adobe CS6 Design and Web Premium. When I "open" what I assume is the installer - DEsignWebPremium_CS6_LS16 - I get an error message: "The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts.

Help please.

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correct answers 1 Correct answer

New Here , Sep 30, 2012 Sep 30, 2012

Thanks ...

The problem was that the .7z file didn't download properly with the

Download Manager. So I changed browsers and got it downloaded without

the  Download Manager ... install seems to be going okay now.

Garry

Garry Hansford

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Adobe Employee ,
Sep 30, 2012 Sep 30, 2012

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There should be only two files for the install files.  A .7z and .exe file.  If you run the .exe it should allow you to extract the .7z file.

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New Here ,
Sep 30, 2012 Sep 30, 2012

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Thanks ...

The problem was that the .7z file didn't download properly with the

Download Manager. So I changed browsers and got it downloaded without

the  Download Manager ... install seems to be going okay now.

Garry

Garry Hansford

<Removed by Moderator>

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Adobe Employee ,
Oct 01, 2012 Oct 01, 2012

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Excellent DDSWQML thank you for the update.

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Community Beginner ,
Oct 21, 2014 Oct 21, 2014

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What browser was  used to make it work properly?

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New Here ,
Aug 02, 2022 Aug 02, 2022

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You need to:

1) Go to your Adobe account Log in with your email address and password.

2) Go to 'Plans and Payment'

3) Go to 'Products'

4) Scroll down... press 'download'.

5) Download both Design Web Premium.exe and Design Web Premium.7z

6) Put them both in a new folder in  your computer. 

7) Click Design Web Premium .exe

8) When it asks for your serial number, key it in. Your serial number can be found from (2) and (3) above.

 

Good Luck!

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