Firewall details for Adobe Acrobat Pro Subscription for activate license

Community Beginner ,
May 13, 2021 May 13, 2021

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Hi

 

My Customer is only using the Adobe Acrobat Pro subscription version, some user pc do not have access to the internet, and hence we need to open the firewall. We have follow the instruction provided by the support team and whitelist the following in our firewall with port 80 and 443. However, every 90 day the Adobe Acrobat will need to re-authenticate the license and it will prompt the follow pop up for the user to enter. After user enter the email address and click continue and it will not go the next page to enter the password. It will stuck here forever and I know this is blocked by the firewall. There must be some url, ip was missing in the following list. Anyone have similar problem and know what the IP/URL needed for this case are?

 

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*.licenses.adobe.com
api-cna01.adobe-services.com
supportanyware.adobe.io
www.adobe.com

lcs-cops.adobe.io
genuine.adobe.com
prod.adobegenuine.com
gocart-web-prod-*.elb.amazonaws.com
na1e.services.adobe.com

Service Type: Licensing
*.adobelogin.com
ims-na1.adobelogin.com
ims-prod06.adobelogin.com
ims-prod07.adobelogin.com
adobeid-na1.services.adobe.com
na1e-acc.services.adobe.com
na1r.services.adobe.com
ams.adobe.com
oobe.adobe.com
federatedid-na1.services.adobe.com
awcm177.awmdm.com
adobelogin.prod.ims.adobejanus.com
services.prod.ims.adobejanus.com
www-prod.adobesunbreak.com
*.okta.com
*.oktacdn.com
*.oktapreview.com
*.adobess.com

*.acrobat.com
*.adobesign.com
*.echosign.com
*.echocdn.com
*.bam.nr-data.net
*.newrelic.com

 

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correct answers 1 Correct answer

LEGEND , May 14, 2021 May 14, 2021

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LEGEND ,
May 14, 2021 May 14, 2021

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