From a desktop to a laptop

[davidm30737408]

Trying to transfer Photoshop and Illustrator CS6 from an iMac to a laptop using an external hard drive.

Neither will open and show an error message '16'. Can anyone help?

David

[Govardhan.V]

I guess you are getting error message as "Configuration Error 16" .

David ,

Transferred Apps will not work .

You need to download and install CS 6 on your laptop as an fresh installation.

[Ned Murphy · Accepted solution]

Download, install, and activate with your serial number

CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.

Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Find your serial number quickly

[davidm30737408]

Many thanks

[Govardhan.V]

Time Machine back up or any other sort of backup installation will provides you error message.

Most the of the licensing files , database base files under Adobe folders like SLCache, SLStore, Caps....etc are Machine ID specific, it will not work on other computers and gives you error.

[davidm30737408]

Many thanks for the info

David

[davidm30737408]

Many thanks for the info. It's been a big help.