Having problems getting Lightroom installed onto iMac

Report · Dec 12, 2015

Having problems getting Lightroom installed onto iMac - running El Capital, have lots of space etc. Get to 99% installation then get error message and everything closes down. Need help installed onto MacBook Pro without any problems?

Report · Dec 12, 2015

Moving this thread to : Downloading, Installing, Setting Up

Report · Dec 12, 2015

Thanks but any solution - did get installed after deleting all traces of Adobe from the Mac - but when open get same message and crash?

Report · Dec 12, 2015

Please mention exact error message you are getting .

Report · Dec 12, 2015

Process: PDApp [1256]

Path: /Users/USER/*/PDApp.app/Contents/MacOS/PDApp

Identifier: com.adobe.PDApp

Version: 8.0.0.160 (8.0.0.160)

Code Type: X86 (Native)

Parent Process: ??? [1]

Responsible: PDApp [1256]

User ID: 502

Date/Time: 2015-12-11 16:19:16.472 -0600

OS Version: Mac OS X 10.11.1 (15B42)

Report Version: 11

Anonymous UUID: E9669E8E-B515-F92E-04BC-B9D97BCBA532

Time Awake Since Boot: 2000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004

Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0x4:

-->

__TEXT 0000000000001000-00000000000a3000 [ 648K] r-x/rwx SM=COW /Users/USER/*/Adobe Application Manager.app/Contents/MacOS/PDApp

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 adobe_oobelib.dylib 0x0f9ce9a6 0xf915000 + 760230

1 adobe_oobelib.dylib 0x0f96e1c0 0xf915000 + 364992

2 P7Native.dylib 0x0f882a45 0xf7d7000 + 703045

3 P7Native.dylib 0x0f7da3d6 0xf7d7000 + 13270

4 P7Native.dylib 0x0f7da24d 0xf7d7000 + 12877

5 P7Native.dylib 0x0f7d85e8 processMessage + 120

6 com.adobe.PDApp 0x000103dc 0x1000 + 62428

7 com.adobe.PDApp 0x00003238 0x1000 + 8760

8 com.adobe.PDApp 0x00003075 0x1000 + 8309

9 com.adobe.PDApp 0x000087f2 0x1000 + 30706

10 com.adobe.ape 0x05e94757 APEStreamWrite + 83079

11 com.adobe.ape 0x05e9b4cd APEStreamWrite + 111101

12 com.adobe.ape 0x05e9d8cd APEStreamWrite + 120317

13 com.adobe.ape.engine 0x09e312fe SWFLPlayer_Initialize + 350

14 com.adobe.ape.engine 0x09a8eea5 APXGetHostAPI + 1009397

15 ??? 0x0aee128f 0 + 183374479

16 ??? 0x0f03307c 0 + 251867260

17 ??? 0x0f0337bf 0 + 251869119

18 ??? 0x0f033b59 0 + 251870041

19 ??? 0x0f03312c 0 + 251867436

20 ??? 0x0f1e8662 0 + 253658722

21 ??? 0x0f1e6639 0 + 253650489

22 ??? 0x0f1e67bd 0 + 253650877

23 ??? 0x10450450 0 + 272958544

24 com.adobe.ape.engine 0x0a16a496 SWFLPlayer_Initialize + 3379958

25 com.adobe.ape.engine 0x0a16c585 SWFLPlayer_Initialize + 3388389

26 com.adobe.ape.engine 0x0a16ce00 SWFLPlayer_Initialize + 3390560

27 ??? 0x143d0c66 0 + 339545190

28 com.adobe.ape.engine 0x0a16ccbf SWFLPlayer_Initialize + 3390239

29 ??? 0x0e03cf04 0 + 235130628

30 com.adobe.ape.engine 0x0a16a496 SWFLPlayer_Initialize + 3379958

31 com.adobe.ape.engine 0x0a16b84b SWFLPlayer_Initialize + 3385003

32 com.adobe.ape.engine 0x0a0c341f SWFLPlayer_Initialize + 2695807

33 ??? 0x0e03d0d0 0 + 235131088

34 ??? 0x0e03d537 0 + 235132215

35 ??? 0x0e03d680 0 + 235132544

36 ??? 0x0e03d89f 0 + 235133087

37 ??? 0x0f033c40 0 + 251870272

38 ??? 0x0f033d68 0 + 251870568

39 ??? 0x143d2538 0 + 339551544

40 com.adobe.ape.engine 0x0a16ccbf SWFLPlayer_Initialize + 3390239

41 ??? 0x15e77c7c 0 + 367492220

42 ??? 0x0e03cf04 0 + 235130628

43 com.adobe.ape.engine 0x0a16a496 SWFLPlayer_Initialize + 3379958

44 com.adobe.ape.engine 0x0a16b84b SWFLPlayer_Initialize + 3385003

45 com.adobe.ape.engine 0x0a0c341f SWFLPlayer_Initialize + 2695807

46 ??? 0x0e03d0d0 0 + 235131088

47 ??? 0x0e03d537 0 + 235132215

48 ??? 0x0e03d680 0 + 235132544

49 ??? 0x0e03d89f 0 + 235133087

50 ??? 0x0f033c40 0 + 251870272

51 ??? 0x0e625cdc 0 + 241327324

52 ??? 0x0e626200 0 + 241328640

53 ??? 0x15ce3314 0 + 365835028

54 com.adobe.ape.engine 0x09a80b86 APXGetHostAPI + 951254

55 com.adobe.ape.engine 0x09a7a86d APXGetHostAPI + 925885

56 com.adobe.ape.engine 0x09a83e3d APXGetHostAPI + 964237

57 com.adobe.ape.engine 0x09c2bdd1 APXGetHostAPI + 2700833

58 ??? 0x0aee8331 0 + 183403313

59 ??? 0x0b72aa30 0 + 192064048

60 ??? 0x0e62688f 0 + 241330319

61 ??? 0x0e626959 0 + 241330521

62 ??? 0x0e626a31 0 + 241330737

63 ??? 0x15ce339c 0 + 365835164

64 ??? 0x0f6ed79b 0 + 258922395

65 ??? 0x0f0336e8 0 + 251868904

66 ??? 0x0f6eda1c 0 + 258923036

67 ??? 0x0e03cf04 0 + 235130628

68 com.adobe.ape.engine 0x0a16a496 SWFLPlayer_Initialize + 3379958

69 com.adobe.ape.engine 0x0a16b84b SWFLPlayer_Initialize + 3385003

70 com.adobe.ape.engine 0x0a0c341f SWFLPlayer_Initialize + 2695807

71 ??? 0x0e03d0d0 0 + 235131088

72 ??? 0x0e03d537 0 + 235132215

73 ??? 0x0e03d680 0 + 235132544

74 ??? 0x0e03d89f 0 + 235133087

75 ??? 0x0f02e6eb 0 + 251848427

76 ??? 0x107efbd0 0 + 276757456

77 com.adobe.ape.engine 0x0a16b964 SWFLPlayer_Initialize + 3385284

78 com.adobe.ape.engine 0x0a0c341f SWFLPlayer_Initialize + 2695807

79 ??? 0x0e0a534e 0 + 235557710

80 ??? 0x0e0a5234 0 + 235557428

81 com.adobe.ape.engine 0x09a80b86 APXGetHostAPI + 951254

82 com.adobe.ape.engine 0x09a7a426 APXGetHostAPI + 924790

83 com.adobe.ape.engine 0x09a7e840 APXGetHostAPI + 942224

84 com.adobe.ape.engine 0x09a8640e APXGetHostAPI + 973918

85 com.adobe.ape.engine 0x09eb4de3 SWFLPlayer_Initialize + 539715

86 com.adobe.ape.engine 0x09c2bf9a APXGetHostAPI + 2701290

87 ??? 0x0aee7853 0 + 183400531

88 ??? 0x0aee74f0 0 + 183399664

89 com.adobe.ape.engine 0x09eb4ffe SWFLPlayer_Initialize + 540254

90 com.adobe.ape.engine 0x09b48974 APXGetHostAPI + 1769924

91 com.adobe.ape.engine 0x09b48a92 APXGetHostAPI + 1770210

92 com.adobe.ape.engine 0x09b04de0 APXGetHostAPI + 1492528

93 com.adobe.ape.engine 0x09b47c4a APXGetHostAPI + 1766554

94 com.adobe.ape.engine 0x09ddf23b APXGetHostAPI + 4483723

95 com.adobe.ape.engine 0x09ddf8b4 APXGetHostAPI + 4485380

96 com.adobe.ape.engine 0x09e33888 SWFLPlayer_Initialize + 9960

97 com.apple.CoreFoundation 0x9832d5ef __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15

98 com.apple.CoreFoundation 0x9830b01b __CFRunLoopDoSources0 + 523

99 com.apple.CoreFoundation 0x9830a442 __CFRunLoopRun + 994

100 com.apple.CoreFoundation 0x98309df6 CFRunLoopRunSpecific + 390

101 com.apple.CoreFoundation 0x98309c5b CFRunLoopRunInMode + 123

102 com.apple.HIToolbox 0x9a599719 RunCurrentEventLoopInMode + 267

103 com.apple.HIToolbox 0x9a59951b ReceiveNextEventCommon + 503

104 com.apple.HIToolbox 0x9a599314 _BlockUntilNextEventMatchingListInModeWithFilter + 99

105 com.apple.AppKit 0x99718756 _DPSNextEvent + 1053

106 com.apple.AppKit 0x99717cd0 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1057

107 com.apple.AppKit 0x997178a7 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 121

108 com.apple.AppKit 0x9970b01b -[NSApplication run] + 1063

109 com.apple.AppKit 0x996d16a4 NSApplicationMain + 1630

110 com.adobe.PDApp 0x000065b4 0x1000 + 21940

111 com.adobe.PDApp 0x00002355 0x1000 + 4949

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x9e4838b2 kevent_qos + 10

1 libdispatch.dylib 0x96ec4792 _dispatch_mgr_invoke + 234

2 libdispatch.dylib 0x96ec4366 _dispatch_mgr_thread + 52

Thread 2:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d549 _pthread_cond_wait + 757

2 libsystem_pthread.dylib 0x9ae1f287 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x09c1b89f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x099acd9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 3:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d549 _pthread_cond_wait + 757

2 libsystem_pthread.dylib 0x9ae1f287 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x09c1b89f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x099acd9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 4:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d549 _pthread_cond_wait + 757

2 libsystem_pthread.dylib 0x9ae1f287 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x09c1b89f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x099acd9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 5:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d549 _pthread_cond_wait + 757

2 libsystem_pthread.dylib 0x9ae1f287 pthread_cond_wait$UNIX2003 + 71

3 com.adobe.ape.engine 0x09c1b89f APXGetHostAPI + 2633967

4 com.adobe.ape.engine 0x099acd9f APXGetHostAPI + 83439

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 6:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d5b8 _pthread_cond_wait + 868

2 libsystem_pthread.dylib 0x9ae1e8c1 pthread_cond_timedwait_relative_np + 47

3 com.adobe.ape.engine 0x09c1b867 APXGetHostAPI + 2633911

4 com.adobe.ape.engine 0x09c34a5e APXGetHostAPI + 2736814

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 7:

0 libsystem_kernel.dylib 0x9e4824a2 __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x9ae1d5b8 _pthread_cond_wait + 868

2 libsystem_pthread.dylib 0x9ae1e8c1 pthread_cond_timedwait_relative_np + 47

3 com.adobe.ape.engine 0x09c1b867 APXGetHostAPI + 2633911

4 com.adobe.ape.engine 0x09daa028 APXGetHostAPI + 4266104

5 com.adobe.ape.engine 0x09c1b98e APXGetHostAPI + 2634206

6 com.adobe.ape.engine 0x09c1b9f7 APXGetHostAPI + 2634311

7 com.adobe.ape.engine 0x09c1bb16 APXGetHostAPI + 2634598

8 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

9 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

10 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 8:: com.apple.NSEventThread

0 libsystem_kernel.dylib 0x9e47c07a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x9e47b464 mach_msg + 68

2 com.apple.CoreFoundation 0x9830b246 __CFRunLoopServiceMachPort + 214

3 com.apple.CoreFoundation 0x9830a651 __CFRunLoopRun + 1521

4 com.apple.CoreFoundation 0x98309df6 CFRunLoopRunSpecific + 390

5 com.apple.CoreFoundation 0x98309c5b CFRunLoopRunInMode + 123

6 com.apple.AppKit 0x9987ffa2 _NSEventThread + 291

7 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

8 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

9 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 9:

0 libsystem_kernel.dylib 0x9e482886 __semwait_signal + 10

1 libsystem_c.dylib 0x92cec632 nanosleep$UNIX2003 + 218

2 libsystem_c.dylib 0x92cec4de usleep$UNIX2003 + 60

3 com.adobe.PDApp 0x0003d3df 0x1000 + 246751

4 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

5 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

6 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 10:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x9e47c07a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x9e47b464 mach_msg + 68

2 com.apple.CoreFoundation 0x9830b246 __CFRunLoopServiceMachPort + 214

3 com.apple.CoreFoundation 0x9830a651 __CFRunLoopRun + 1521

4 com.apple.CoreFoundation 0x98309df6 CFRunLoopRunSpecific + 390

5 com.apple.CoreFoundation 0x98309c5b CFRunLoopRunInMode + 123

6 com.apple.CFNetwork 0x92ea5763 +[NSURLConnection(Loader) _resourceLoadLoop:] + 717

7 com.apple.Foundation 0x94303987 -[NSThread main] + 45

8 com.apple.Foundation 0x94303712 __NSThread__start__ + 1550

9 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

10 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

11 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 11:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x9e4827de __select + 10

1 com.apple.CoreFoundation 0x9834c320 __CFSocketManager + 912

2 libsystem_pthread.dylib 0x9ae1c794 _pthread_body + 138

3 libsystem_pthread.dylib 0x9ae1c70a _pthread_start + 155

4 libsystem_pthread.dylib 0x9ae19fa6 thread_start + 34

Thread 12:: Dispatch queue: com.apple.notify.background.local.notification

0 libsystem_kernel.dylib 0x9e47c07a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x9e47b464 mach_msg + 68

2 libsystem_notify.dylib 0x935ccf1d __notify_register_mach_port_block_invoke_3 + 115

3 libdispatch.dylib 0x96eca46d _dispatch_call_block_and_release + 15

4 libdispatch.dylib 0x96ec35a1 _dispatch_queue_drain + 726

5 libdispatch.dylib 0x96eca220 _dispatch_queue_invoke + 509

6 libdispatch.dylib 0x96ec6a6c _dispatch_queue_override_invoke_owning + 32

7 libdispatch.dylib 0x96ec2744 _dispatch_root_queue_drain + 1771

8 libdispatch.dylib 0x96ec2013 _dispatch_worker_thread3 + 97

9 libsystem_pthread.dylib 0x9ae1c270 _pthread_wqthread + 1050

10 libsystem_pthread.dylib 0x9ae19f82 start_wqthread + 34

Thread 13:

0 libsystem_kernel.dylib 0x9e482e16 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9ae1c35f _pthread_wqthread + 1289

2 libsystem_pthread.dylib 0x9ae19f82 start_wqthread + 34

Thread 14:

0 libsystem_kernel.dylib 0x9e482e16 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9ae1c35f _pthread_wqthread + 1289

2 libsystem_pthread.dylib 0x9ae19f82 start_wqthread + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x0fe25970 ecx: 0x0fe97f80 edx: 0x0003f170

edi: 0x0fb94938 esi: 0xbfffb500 ebp: 0xbfffb6c8 esp: 0xbfffb4b0

ss: 0x00000023 efl: 0x00010286 eip: 0x0f9ce9a6 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x00000004

Logical CPU: 0

Error Code: 0x00000004

Trap Number: 14

Binary Images:

0x1000 - 0xa2feb +com.adobe.PDApp (8.0.0.160 - 8.0.0.160) <45FF831B-49C9-388E-A68D-BB6CDB09D008> /Users/USER/*/PDApp.app/Contents/MacOS/PDApp

0xb4000 - 0xbbffb +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <97387687-C9B4-76C5-FD95-8D4419271592> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

0xc4000 - 0x117fff libstdc++.6.dylib (104.1) <72C37CCF-CF00-3A82-AC42-F74631ED6D46> /usr/lib/libstdc++.6.dylib

0x179000 - 0x179fff liblaunch.dylib (755.1.19) <25AA00BF-EF6C-3304-9A5D-BA37569F5FB4> /usr/lib/system/liblaunch.dylib

0x180000 - 0x183ff7 libsystem_sandbox.dylib (459.10.4) <F1EE9704-9448-3CC6-B124-D129EB0681BF> /usr/lib/system/libsystem_sandbox.dylib

0x18a000 - 0x1b2ffb libxpc.dylib (755.1.19) <E6BABCAF-E6DC-3475-BC47-8A79D54E0746> /usr/lib/system/libxpc.dylib

0x1ca000 - 0x2f0ffb libsqlite3.dylib (216.4) <22C07661-78D2-35DE-A6F2-BD60988799A9> /usr/lib/libsqlite3.dylib

0x308000 - 0x30bfff com.apple.xpc.ServiceManagement (1.0 - 1) <92CD227E-F8EC-3C15-BEA3-B7E04E04B345> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

0x4d41000 - 0x4dc1ffb com.apple.xquery (1.3.1 - 30) <1BCD0DB2-1C3B-3CF6-AD47-161390D2192F> /System/Library/PrivateFrameworks/XQuery.framework/XQuery

0x5e30000 - 0x5e45ff3 libCGInterfaces.dylib (317.8) <79FD2A14-41A0-3A44-BE79-0B02676B001B> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib

0x5e50000 - 0x5e57fff libMatch.1.dylib (27) <FEFEAE11-7896-3AF3-AB8E-CA4363E7547A> /usr/lib/libMatch.1.dylib

0x5e61000 - 0x5eb5fef +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <FEA983C9-2221-4A47-D3E2-95DEA682B378> /Users/USER/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore

0x7000000 - 0x711bfef +AdobePIM.dylib (8.0.0.160 - 8.0.0.160) <38C7CE8F-F569-3C52-861F-A28C156BB7FE> /Users/USER/*/AdobePIM.dylib

0x836e000 - 0x8386fff +VulcanBridge.dylib (8.0.0.156 - 8.0.0.156) <D6B37DBA-FD40-3F8D-9326-41F54D8A0011> /Users/USER/*/VulcanBridge.dylib

0x8469000 - 0x8469ffd +cl_kernels (???) <FD107D48-549C-4908-A86F-4F3B7CF4140F> cl_kernels

0x8695000 - 0x8696ffb ATSHI.dylib (394.1) <5E2C0C47-A4E8-3FD2-A77A-3EB181EDBB09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib

0x8737000 - 0x8769ff7 com.apple.securityinterface (10.0 - 55065.10.2) <E6B0179A-42FF-3091-B339-124EA517BBE4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface

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0x9b2ba000 - 0x9b2cafff libGL.dylib (12.0.34.12) <5A2608A3-328B-3FB3-A5C9-A93F4127571C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x9b2cb000 - 0x9b377ff7 com.apple.ViewBridge (157 - 157) <57F2B2ED-4A8C-3CFE-8E9B-E5989C4AEE57> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

0x9b378000 - 0x9b37afff com.apple.SafariServices.framework (11601 - 11601.2.7.2) <E33B2785-83B6-3C01-975D-A176B5799BED> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariServices

0x9b37b000 - 0x9b394fff com.apple.Kerberos (3.0 - 1) <13723710-0A71-3BD6-BC0E-07B6D61744E8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x9b395000 - 0x9b3a4ff7 libxar.1.dylib (302) <9BDA6960-DF48-3AF2-AB05-89A0823210C5> /usr/lib/libxar.1.dylib

0x9b3a9000 - 0x9b5cbfff com.apple.CoreImage (11.1.0 - 366.1.1) <1F968512-B9CF-32DD-A118-BC76CE4BE6B8> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x9b5cc000 - 0x9b5ccfff com.apple.Cocoa (6.11 - 22) <7B03083A-B52A-3AE7-89C1-4449FBC2C303> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x9b5cd000 - 0x9b62bffb com.apple.ImageCaptureCore (7.0 - 7.0) <D205234E-E939-3A5D-9D6C-A36D0A5D55E7> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

0x9b62c000 - 0x9b927fff com.apple.CoreServices.CarbonCore (1136 - 1136) <4BAC2C66-2CFF-306E-864D-04D17E24B454> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore

0x9b928000 - 0x9b92afff libCVMSPluginSupport.dylib (12.0.34.12) <FB2175AD-EB2C-38B6-91D0-60859D811F17> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib

0x9b92b000 - 0x9ba50ff3 com.apple.CoreText (352.0 - 494.5.1) <38199BDF-30DA-35ED-9322-784E52CF9B6D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x9ba51000 - 0x9ba53fff libsystem_coreservices.dylib (19) <DACCE5EF-A15F-3B94-8CE7-F1CC60593B6E> /usr/lib/system/libsystem_coreservices.dylib

0x9c3f6000 - 0x9c3f9fff com.apple.AppleSystemInfo (3.1.5 - 3.1.5) <A31CCF80-8F97-34F3-AD53-79C035612506> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo

0x9c3fa000 - 0x9c3fafff libOpenScriptingUtil.dylib (169) <EB507B47-CA3B-3628-87B7-0244F1140DC1> /usr/lib/libOpenScriptingUtil.dylib

0x9c3fb000 - 0x9c3fdfff libquarantine.dylib (80) <9FA02799-B68E-315B-9102-9065C259B3DF> /usr/lib/system/libquarantine.dylib

0x9c3fe000 - 0x9c3fefff com.apple.Accelerate (1.10 - Accelerate 1.10) <DD16DE57-CBBC-31A4-9593-470910CBFE13> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x9c3ff000 - 0x9c43bfff com.apple.RemoteViewServices (2.0 - 99) <44A0D46C-2987-3316-A97C-B3B17244D577> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

0x9c43c000 - 0x9c47ffff libGLU.dylib (12.0.34.12) <EF314CF0-3413-3F70-A2BC-EE6F20668341> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x9c480000 - 0x9c485ff3 com.apple.print.framework.Print (10.0 - 266) <D054CAC7-E116-36E1-B08F-89F63640CB96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x9c486000 - 0x9c5ffff7 com.apple.audio.toolbox.AudioToolbox (1.13 - 1.13) <6AAAE45C-1AD8-38FE-AA30-317B9CAE02C3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9c600000 - 0x9c648ff7 libFontRegistry.dylib (155) <181B642E-A1B5-3006-9368-C302F762787E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x9c649000 - 0x9c656ff7 com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <9F082B40-3CED-310B-808E-AD158EE8640D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x9c657000 - 0x9c66fff7 libSparseBLAS.dylib (1159) <1101AE06-4107-3DCD-ADE0-06B42B32AA4B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib

0x9c670000 - 0x9c851fff com.apple.QuartzCore (1.11 - 410.9) <D86C7C1E-52FB-3CFB-92C4-260E669E5851> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x9c852000 - 0x9c9abff7 libBLAS.dylib (1159) <3F8CE2C9-FEEA-3611-BCE9-7887F9257C6E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib

0x9c9ac000 - 0x9c9b2fff com.apple.ImageCapture (9.0 - 9.0) <25EECDAF-3C6D-3DFA-944C-A42E93028700> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture

0x9c9b3000 - 0x9c9e4ff3 libtidy.A.dylib (15.17) <623785C0-67C5-3642-B2AA-0000069B5806> /usr/lib/libtidy.A.dylib

0x9c9e5000 - 0x9ca0effb com.apple.shortcut (2.16 - 93) <3FD9AC52-8DE8-3ADE-A8AF-57DEBA7D9E4E> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut

0x9cb1f000 - 0x9cb99ff7 com.apple.Heimdal (4.0 - 2.0) <6EB29AA3-FECC-36AA-8C86-5EDDA8D6F194> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x9cb9a000 - 0x9cb9cffb libsystem_secinit.dylib (20) <30529766-9A22-34B8-A521-5AD766833172> /usr/lib/system/libsystem_secinit.dylib

0x9cb9d000 - 0x9cbc7fff libxslt.1.dylib (14) <4B064877-1EC8-33E3-A62C-1655CC45C9CA> /usr/lib/libxslt.1.dylib

0x9cbc8000 - 0x9cc23fff com.apple.print.framework.PrintCore (11.0 - 472) <A203DE55-E444-3B27-AF0F-99EC2E9241EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0x9cc2e000 - 0x9cd1dff7 libcrypto.0.9.8.dylib (59) <23043903-1EFE-37AA-BCF1-F01F0C6D0C7C> /usr/lib/libcrypto.0.9.8.dylib

0x9cd1e000 - 0x9cd23fff com.apple.TCC (1.0 - 1) <BB606F63-E891-342B-9834-10B1F54DD53F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x9cd24000 - 0x9cd4aff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <CD1D1DBE-0D90-34DE-B6EB-1B1FE79AD470> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

0x9cd4b000 - 0x9cd4bfff libunc.dylib (29) <6C251ECD-0449-384F-A5E3-D277C8DD9E13> /usr/lib/system/libunc.dylib

0x9cd4c000 - 0x9cd5dfff libsystem_trace.dylib (200) <FEC2FA0C-7B2B-3735-87AB-D97A5F4D56FA> /usr/lib/system/libsystem_trace.dylib

0x9cd5e000 - 0x9cdbeff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <A4F4A5B8-14D5-305A-BD6E-A5FA67090D3D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

0x9cdbf000 - 0x9cdcaff3 libcommonCrypto.dylib (60074) <448055DC-6EBC-3C23-ADBC-4C86ABC49A87> /usr/lib/system/libcommonCrypto.dylib

0x9cdd4000 - 0x9d08cffb com.apple.RawCamera.bundle (6.17 - 825) <E8EFDEBC-57AC-3399-8DB3-0B93D5A87E7C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x9d08d000 - 0x9d181ff3 com.apple.CoreMedia (1.0 - 1731.15.20) <264829C3-2CB3-3CCB-A976-8ADE3984B137> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia

0x9d182000 - 0x9d18bffb com.apple.CommonAuth (4.0 - 2.0) <ACDE23E4-444D-3A8E-B8ED-BD17E39CE775> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x9d18d000 - 0x9d1c0ff7 com.apple.CoreAVCHD (5.8.0 - 5800.4.2) <985DCDD8-ECFF-3FA7-8BE7-2B5275F5D00A> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

0x9d1c1000 - 0x9d5bdff3 com.apple.CoreGraphics (1.600.0 - 938) <EC5C821E-4E8C-3030-AD4F-F5188ECBC8E8> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x9d60f000 - 0x9d60ffff libkeymgr.dylib (28) <37F88FF9-BB2F-3703-9283-5CC7BF7D84EA> /usr/lib/system/libkeymgr.dylib

0x9d610000 - 0x9d65ffff libcurl.4.dylib (90) <14A1CC25-00E2-3FF8-AD2C-F29441EA7627> /usr/lib/libcurl.4.dylib

0x9d660000 - 0x9d9bb30b libobjc.A.dylib (680) <79E434D9-37AB-333E-9568-05C72E246313> /usr/lib/libobjc.A.dylib

0x9d9bc000 - 0x9dad5fff com.apple.desktopservices (1.10 - 1.10) <A10F7453-5488-3C34-8BDC-8A93BEDCFCF3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x9dc87000 - 0x9dcf2ff3 libAVFAudio.dylib (161) <BC8EBE42-8CD8-3E0F-92DF-1176EB596F23> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib

0x9dcf3000 - 0x9dd07ff7 com.apple.CoreBluetooth (1.0 - 1) <303DDADD-C5CE-3AD7-BFEF-9FBD21544046> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x9dd08000 - 0x9dd08fff com.apple.audio.units.AudioUnit (1.13 - 1.13) <8D40FEF4-4702-30A6-B9DF-A5C823B22F8A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x9dd09000 - 0x9dd16ff7 libbz2.1.0.dylib (38) <336996D6-7CB4-30EF-B481-C803BC81031E> /usr/lib/libbz2.1.0.dylib

0x9debb000 - 0x9dec5fff com.apple.DisplayServicesFW (3.0 - 378) <E4398111-F867-3B95-81CB-72D5C18FB5A1> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

0x9dec6000 - 0x9e2a0ff7 libLAPACK.dylib (1159) <339771A7-9D1D-37CC-8EF1-76A9380713DA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib

0x9e2a1000 - 0x9e2b8ff7 com.apple.CoreMediaAuthoring (2.2 - 953) <737CDC20-B67E-39EF-A897-2B6CD99FCD17> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring

0x9e2b9000 - 0x9e2c0fff com.apple.agl (3.3.1 - AGL-3.3.1) <404A5574-EDF7-3C19-B8AD-9FDC8789B43E> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x9e2c1000 - 0x9e2cafff libGFXShared.dylib (12.0.34.12) <3F5E77F1-9D57-3947-92C4-4B483E1073BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

0x9e2cb000 - 0x9e30cff7 libauto.dylib (186) <E949F15F-A7DC-3FC1-9092-3251E9219BAD> /usr/lib/libauto.dylib

0x9e30d000 - 0x9e373ff3 libsystem_network.dylib (582.1.4) <068135E4-F7F2-3356-931D-69DCB1379DDC> /usr/lib/system/libsystem_network.dylib

0x9e376000 - 0x9e391fff com.apple.CFOpenDirectory (10.11 - 194) <675848D3-04E0-3A2D-99CD-DC769ACFFE7B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x9e44d000 - 0x9e452ff7 libmacho.dylib (875.1) <20C4FF2D-035C-3CDA-8DA2-F37EFCFBD3AF> /usr/lib/system/libmacho.dylib

0x9e453000 - 0x9e460fff com.apple.OpenDirectory (10.11 - 194) <1F5CC7B1-7656-324D-94E9-B5914B3A0E51> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x9e461000 - 0x9e467ff3 libsystem_platform.dylib (73.1.1) <8CB8B06A-D7CC-392B-8B97-20C53F36D39C> /usr/lib/system/libsystem_platform.dylib

0x9e468000 - 0x9e488fff libsystem_kernel.dylib (3247.10.11) <5AF48D1A-FD7D-382A-A147-AE4B938384FC> /usr/lib/system/libsystem_kernel.dylib

0xba900000 - 0xba91cfff libJapaneseConverter.dylib (68) <8A35284F-F808-3D6E-9B43-D6B9A1A75E65> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib

0xbab00000 - 0xbab22fff libKoreanConverter.dylib (68) <CC8D3193-2947-3CAD-A1B1-37A1CF005B37> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1282

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=270.3M resident=0K(0%) swapped_out_or_unallocated=270.3M(100%)

Writable regions: Total=216.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=216.5M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

ATS (font support) 32.1M 9

Accelerate.framework 256K 3

Activity Tracing 2048K 2

CG backing stores 1748K 4

CG image 12K 4

CG shared images 272K 7

CoreAnimation 36K 5

CoreUI image data 252K 12

CoreUI image file 192K 4

Foundation 24K 2

Image IO 444K 2

JS JIT generated code 32K 3

JS VM register file 2080K 2

Kernel Alloc Once 4K 2

MALLOC 100.5M 53

MALLOC guard page 48K 10

Memory Tag 240 41.8M 318

Memory Tag 242 12K 2

Memory Tag 249 156K 3

OpenCL 8K 2

Process Corpse Info 2048K 2

Stack 14.6M 19

Stack Guard 56.1M 16

VM_ALLOCATE 10.6M 68

VM_ALLOCATE (reserved) 260K 3 reserved VM address space (unallocated)

__DATA 13.3M 286

__IMAGE 528K 2

__LINKEDIT 54.4M 46

__OBJC 4508K 110

__TEXT 215.8M 287

__UNICODE 552K 2

mapped file 167.3M 127

shared memory 16.3M 10

=========== ======= =======

TOTAL 738.0M 1394

TOTAL, minus reserved VM space 737.8M 1394

Model: iMac13,1, BootROM IM131.010A.B09, 4 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.9f5

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.21.94.29.1a4)

Bluetooth: Version 4.4.2f1 16391, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Ethernet 2, Ethernet, en0

Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

Serial ATA Device: APPLE SSD SM128E, 121.33 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB2.0 Hub

USB Device: USB to ATA/ATAPI bridge

USB Device: USB2.0 Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: USB 3.0 Bus

Thunderbolt Bus: iMac, Apple Inc., 23.4

Report · Dec 12, 2015

Let me know if you had tried below steps :

Step 1)

Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.

(Applications>Utiliites)

Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.

Step 2)

Trash Adobe Creative Cloud folder from Applications as well.

Step 3)

1) Right click on Finder icon and select "Go-ToFolder " option.

2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe.

Open Adobe folder and trash folders named AAMUpdater and OOBE.

Step 4)

1) Right click on Finder icon and select "Go-To" Folder option.

2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe.

Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

Step 5)

Click on the below link and download & run Adobe Cleaner tool :

Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .

http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

Step 6 )

Click on the below link and download Adobe Application Manager and install the same :

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

Once the installation process is completed, installation box will disappear, then open Application folder and locate Adobe Application manager launch icon , double click on it and update .

Once the update is completed. It shud launch Adobe Creative Cloud app.

Then try to launch Installed CC apps .

Report · Dec 12, 2015

Thanks will try and let you know.

Report · Dec 12, 2015

Sorry did not work. I am near to give up - wondered why I spend so much money - and really sad Aperture stopped working.

Report · Dec 12, 2015

Got it fixed - redid as you suggested but deleted anything Adobe everywhere - the downloaded the Adobe CC trail and installed lightroom that worked. Reinstalled paid Lightroom 6 that worked this time.

Thanks

Report · Dec 12, 2015

Glad to hear that.

You are welcome

Having problems getting Lightroom installed onto iMac

1 Correct answer