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Help - Install won't start on cc app

dansonwookie
New Here ,
Aug 04, 2015 Aug 04, 2015

The CC app is installed fine but the install won't start. It just sits at 0%??? where am I going wrong?

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Creative Cloud
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replies 3 Replies 3
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Bani Verma Adobe Employee
Adobe Employee ,
Aug 04, 2015 Aug 04, 2015

Hi,

Which application is getting installed,also please mention the operating system of your computer.

You may want to check the below links,

Installing Updates: Stuck at 0%

Stuck at 0%

Troubleshoot Adobe Creative Cloud download and installation issues

Let us know if this helps.

Regards,

Bani

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dansonwookie
New Here ,
Aug 04, 2015 Aug 04, 2015
In Response To Bani Verma

Thanks Bani, Windows 8 - I am trying to install Photoshop cc 2015

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Bani Verma Adobe Employee
Adobe Employee ,
Aug 04, 2015 Aug 04, 2015
LATEST
In Response To dansonwookie

Thank you, did you try the above links, did it help?

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Creative Cloud Desktop application
What is Creative Cloud?
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Common Questions / FAQ
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Unable to reach Adobe Servers?
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Difficulties signing in
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Install appears stuck or frozen?
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Creative Cloud sync related questions
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Creative Cloud User Guide
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Collaboration through CC apps
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