Help with error code invalid credentials

[Mrsvip_01]

Hi, I need help with installing illustrator and in design. I have the creative cloud but when I sign in to the cloud and click on install for illustrator a window pops up saying error invalid credentials ... When I click on my desktop app for the creative cloud it says the same error. 

[John T Smith]

duplicate, go to https://community.adobe.com/t5/creative-cloud-services/help-with-error-invalid-credentials/m-p/11279...