Ho un iMAC non riesco a installare Photoshop

[serenellam63891565]

Ho un iMAC non riesco a installare Photoshop.

Qualcuno può aiutarmi?

G R A Z I E

[VarunS-NrjXZ4]

Hi

Please share error message you get while installing Photoshop ?

Also please confirm which version of Photoshop you are trying to install , and operating system you are using ?

Thanks

Varun

[serenellam63891565]

[serenellam63891565]

[Govardhan.V]

Follow below steps :

Step 1)

Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon , PDAPP, install , setup... from Activity monitor.

Step 2)

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.

/library
  3)Then navigate to Application Support>Adobe.

Open Adobe folder and rename OOBE folder to OOBE-old.

Step 3)

Trash Adobe Application Manager folder from Applications>Utilities.

Step 4 )

Click on the below link and download Adobe Application Manager and install the same :

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager9.0_all.dmg

Once the installation process is completed, installation box will disappear, then open Application folder and locate Adobe Application manager launch icon , double click on it and update .

Once the update is completed.

Try to install Photoshop CC 2014 and check,

[serenellam63891565]

Thank you very much Brucgovn!

[serenellam63891565]

Si verifica ancora il problema!

Ho disintastallato tutto ciò che è ADOBE, ma il problema ancora c'è. Rifiuta l'installazione di Photoshop

[Govardhan.V]

Are you still getting error message as Installer failed to Initialize ?

[Govardhan.V]

There is some parameter which is conflicting and affecting installer to initialize installation process.

For confirmation purpose , log in with Safeboot mode  with limited features .

Then try to install Photoshop and check .

Refer below links:

https://support.apple.com/kb/PH18760?locale=en_US

https://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html

Let me know if you face any issue , we will proceed with further steps , this is an typical issue , we can fix it .