Hola estoy teniendo problemas con el numero de serie.

[Ezequiel1]

hola estoy teniendo problemas para instalar por segunda vez el After Effects en una maquina distinta, me pide un numero de serie que no encuentro ni tengo.

[Szalam]

What version of After Effects are you installing?

Where did you get the serial number to install it the first time?

[Ezequiel1]

Es la ultima version y cuando lo instale por primer vez no me pidio ningun numero de serie.

[Szalam]

The latest version, available through your Creative Cloud app should not be asking for a serial number. The latest version is CC 2014 and you should be able to download it when you are logged into the Creative Cloud. Do you have a screenshot of the error message that you are seeing?

[Ezequiel1]

no hay hay un mensaje de error, se me tomoa como version de prueba, por lo tanto me pide un numero de serie para certificarlo.

[Szalam]

Contact Adobe Customer Support

[Ezequiel1]

si lo intente pero no encontre un lugar que realmente me de los datos necesarios. No me podras pasar un link con esa info?

[Szalam]

Start here: Learning & Support

[Jeffrey_A_Wright]

Ezequiel1 if you are being prompted to enter a serial number then it is likely your computer is unable to access our activation server.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your activation error.