How can I change the location of my CS5.5 download?

[Guest]

Hi,

I am getting error 101 i.e. not enough space.  I want to change my downlaod location to default.  How can I do that.  I even uninstalled the product and tried reloading but it goes to the same location and doesn't ask for new location to download.

[Jeffrey_A_Wright]

Which trial are you trying to download?

[Guest]

CS5.5 standard

[Preran]

Can you check out this document? Find downloaded files (http://kb2.adobe.com/cps/506/cpsid_50655.html)

[Jeffrey_A_Wright]

Rmishrapandey are you able to get to this screen?

[Guest]

Yes, I get this screen and my problem is not that I can't find the location where my files are getting stored.  But the problem is that I have saved it in my documents where it says that there isn't space.   So, I uninstalled the loaded file from the computer and deleted the folder from my documents and tried to re-load but it starts downloading at the same location and shows error 101. 

[Jeffrey_A_Wright]

It depends on which version of Windows you are using but it will intitally be downloaded to the C: drive.  The data is initially stored in the following locations:

Windows XP: C:\Documents and Settings\[user]\Application Data\com.adobe.downloadassistant.AdobeDownloadAssistant\Local Store

Windows 7 and Vista:  C:\Users\[login]\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant\Local Store

You will need to get enough free space on the C: drive to allow the download.

[Guest]

My C drive has 389 gb of free space.  While I was downloading adobe asked me the locationa nd like you said it asked C:\users....but I changed and made a new folder at C:\My documents.  I can see one new folder is created every time under my documents with adobe suite CS5.5 and few files under it but I cannot open them because my downlaod itself was not complete and shows error 101 at the end of 3 hrs of download.

[Jeffrey_A_Wright]

Rmishrapandey at this time I would would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.