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How can I continue the chat session please?

New Here ,
Jul 23, 2014 Jul 23, 2014

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Hello, I have got adobe application manager installing issue. I have been chatting online with one of the expert, but the line has been cutting off because I pressed Ctrl plus R instead of Press window plus R during the process. So the conversation is over. How can I continue it again. I could not open the chatting option now. It said: 'Please quit and restart your browser to start a new chat session.' But I did restart my browser and computer, it did not help me to continue the chat session. I did call the hotline, but no one answer it. also, I did receive the email from the expert. but I could not contact him/her back. How can I do now please?

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Creative Cloud

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Adobe Employee ,
Jul 23, 2014 Jul 23, 2014

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Qi you can contact our support team at Creative Cloud membership support and your previous case history can be reviewed.

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Adobe Employee ,
Feb 22, 2025 Feb 22, 2025

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Restart disclaimer: Before you restart, please bookmark this page so you can come back and we can continue this chat. Note the chat will remain active as long as you do not close it.

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Community Expert ,
Feb 22, 2025 Feb 22, 2025

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@bhanu_3677 

 

this thread is from 2014.  i'm pretty sure the op's not returning to continue anything.

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