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How can I reactivate the Adobe Cloud software on my new computer? Applications are in demo-mode (expired).

Explorer ,
Jul 16, 2015 Jul 16, 2015

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I set up a new Mavericks system (10.9.5) on a new (second hand) MacPro 5,1 using a bootable system backup for all my system data of my old MacPro 2,1

Now all my software authorizations are gone and I have to license everything new. All my Adobe Creative Cloud Applications are in demo-mode (expired).

What can I do to reactivate the Software?

Anyone any idea to solve the problem?

Many thanks!

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correct answers 1 Correct answer

Adobe Employee , Jul 16, 2015 Jul 16, 2015

Also, please note that if you copied the software rather than installing, it will not be installed properly.

Please install the Adobe Creative Cloud Desktop from here:  Creative Cloud desktop app

Then, you can use the Creative Cloud Desktop App to install apps.

Creative Cloud Help | Download, install, update, or uninstall apps



moved from Adobe Creative Cloud to Creative Cloud Download & Install

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Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

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Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

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Also, please note that if you copied the software rather than installing, it will not be installed properly.

Please install the Adobe Creative Cloud Desktop from here:  Creative Cloud desktop app

Then, you can use the Creative Cloud Desktop App to install apps.

Creative Cloud Help | Download, install, update, or uninstall apps



moved from Adobe Creative Cloud to Creative Cloud Download & Install

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Explorer ,
Jul 16, 2015 Jul 16, 2015

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Thank you so much! Everything seems to work now as on my old system before. I simply installed the CreativeCloudInstaller once again - that solved my problem!!!

Thanks again!!!

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