How can it take over three weeks for adobe to send a simple serial number. And why do they ignore every email.

[Frustratede]

Brought a student/ teacher version of lightroom 5. Its been the curse of my life. Send in the product code. Over three weeks later no number. Every email has been ignored. The chat site, cuts me off. One saif they would sent it to me, they didn't. Same one in the next breath said go to adobe.com and get it. Only thing on there is info on Cloud. There is no adobe customer care. They should re name it, adobe we dont care: Obviously asking for a serial number for a product I paid for was saking to much.

[kglad]

<i've asked someone from adobe to help you.  hang on a little longer.>

[Frustratede]

The only person in, mat adobe that offered any help was Sameena. She stayed

with me until it was resolved.Would not give you two bob for any one else.

On Sat, Nov 8, 2014 at 11:42 AM, Jeff A Wright <forums_noreply@adobe.com>

[MadisonLeupp]

Hi there, I am looking at your case right now. Thanks for hanging on- we will make sure this gets resolved!

Thanks,

Madison

[MadisonLeupp]

Just sent you a private message w/ your serial number.

Thanks!

[kglad]

<thank you madison>