how do i access the program i paid for for photoshop?

New Here ,
Jul 07, 2015 Jul 07, 2015

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I just loaded my adobe photo shop elements 12... I provided the SN in the package to load to my PC... now it states that my SN is not right?

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correct answers 1 Correct answer

Adobe Employee , Jul 07, 2015 Jul 07, 2015

Hi,


Please refer:- https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

Let us know if this helps!

Regards,

Deepak Verma

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Adobe Employee ,
Jul 07, 2015 Jul 07, 2015

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Hi,


Please refer:- https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

Let us know if this helps!

Regards,

Deepak Verma

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New Here ,
Sep 16, 2022 Sep 16, 2022

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No, I am trying to place it on another computer.  I do not have access to my SN

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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quote

No, I am trying to place it on another computer.  I do not have access to my SN


By @Steve26151292fqyn

That is a problem because the serial number is basically the key to the program. Without the serial number, it will not be possible to install the program and activate.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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there are several possible ways to find/recover an adobe serial number.

 

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

 

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

 

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

 

(win:) http://www.belarc.com/free_download.html

(mac:) https://mac-product-key-finder.com/

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