• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

how do i activate my creative suit cs6 after it was activated?

New Here ,
Jul 16, 2015 Jul 16, 2015

Copy link to clipboard

Copied

hi,

my hard drive crashed and i have just re uploaded all my programs but when i have gone to register it, it says i cant because the serial number has already been used

Views

189

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

Copy link to clipboard

Copied

Refer to :Activation & Deactivation Help

Hope this helps

Thanks

Varun

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 16, 2015 Jul 16, 2015

Copy link to clipboard

Copied

hi still not working, so do i need to de activate the program that is on my adobe profile and re activate it?

will i need a new serial number?

i am back at tafe and i need to have my programs running as i have a series of assessment work due in the next few days

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

Copy link to clipboard

Copied

Please deactivate and reactivate the application and you don't require a new serial number for that.

Let us know if this helps.

Thanks

Varun

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

Copy link to clipboard

Copied

LATEST

You can also try contacting support to have your activations reset. You are only allowed two activations at a time. If you are unable to deactivate due to not having access to an old computer or hard drive failure, then we can reset them for you.

(be sure to log in to adobe.com with your Adobe ID first)

Serial number and activation support

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines