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hi,
my hard drive crashed and i have just re uploaded all my programs but when i have gone to register it, it says i cant because the serial number has already been used
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hi still not working, so do i need to de activate the program that is on my adobe profile and re activate it?
will i need a new serial number?
i am back at tafe and i need to have my programs running as i have a series of assessment work due in the next few days
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Please deactivate and reactivate the application and you don't require a new serial number for that.
Let us know if this helps.
Thanks
Varun
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You can also try contacting support to have your activations reset. You are only allowed two activations at a time. If you are unable to deactivate due to not having access to an old computer or hard drive failure, then we can reset them for you.
(be sure to log in to adobe.com with your Adobe ID first)
Serial number and activation support