How do I activate my registered CS5 software?

[eddieb49113849]

I am unable to activate my CS5 software on install, as the orig 2 options appear to be unsupported? I have registered the software with legit serial # on my adobe account but does not help activation. What am I missing? 

[kglad]

the easiest way is to activate offline:

adobe has provided for offline activation to users with this (and many other) problems:

disconnect the computer from the internet

Launch the product.

At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.

Click Offline Activation and click Generate a Response Code.

Write down the Request Code.

Switch to an online computer and navigate to www.adobe.com/go/getactivated.

Click Offline Activation.

Sign in with your Adobe ID.

Enter your Request code and click Generate.

Write down the Response code.

Switch back to the offline computer.

Enter the Response Code and click Activate.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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