How do I cancel everything except Photoshop?

[gurmitc74961183]

Helo, I have been on the phone for 2 hours .

I am calling to have my photoshop account only and to cancel al others.

Gurmit

[Title edited for question clarity and future forum search, using your name is not a good title... Mod]

[Ned Murphy]

Cancel your Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

[jane-e]

When you log into Creative Cloud and Manage Plan, when does it say your plan expires?

It's hard to give a specific answer without knowing your details, but I suspect the best answer is to cancel your entire CC subscription when you can under your contract terms, and then subscribe to Photoshop with the Photographer's plan.

It's $9.99 for an Annual plan, paid monthly or $119.88 for an Annual plan, prepaid.

[gurmitc74961183]

Dear Sheena,

I would only like to have the basic Photoshop and non others.

I seem to have mistakenly bought others.

Please can you help me to cancel the rest please.

Thx, Gurmit

[Nancy OShea]

If you joined CC on a 1 year contract, early cancellation would result in a 50% penalty fee.  You might want to wait until your current contract is closer to expiration. 

Nancy

[gurmitc74961183]

Others was a mistaken purchase.

I need only Photoshop.

Gurmit

[jane-e]

I asked a staff member to look at this thread.

[Rajashree Bhattacharya]

Hi gurmitc74961183,

You have the following active orders.

1.Adobe Stock - 10 images a month (one-year

2. Creative Cloud Photography plan (one-year)

Please let us know how can we assist you further.

Regards

Rajashree

[gurmitc74961183]

Hello, I have made a mistake in purchasing Photoshop. I would need to cancel this ASAP. I have not even used it as it is not opening on my computer.

Please call me on XXXXX

Thx, Gurmit

[phone number removed by moderator. This is a public forum.

Also the phone number was 12 digits, not 10, so I am not sure it was valid.

Another also: I contacted Rajashree with the number you gave.]

[Nancy OShea]

I'm confused.

In one post you said:

"I would only like to have the basic Photoshop and non others."

And then in another post you said:

"I have made a mistake in purchasing Photoshop. "

So which is it? 

[gurmitc74961183 · Accepted solution]

I have hit it all sorted . Thank you

Sent from my iPhone