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How do I get my CS2 PREMIUM?

Community Beginner ,
Jan 07, 2014 Jan 07, 2014

Here's my problem:

I have the Adobe CS2 Production PREMIUM.

I had to uninstall it because of a virus.

I tried to re-install it from the discs but I can no longer install from the discs - so I called the phone # and was

sent here -  https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads - Friday to download my CS2 Production Premium.

I've downloaded all the files, installed and activated all of the software but I'm still missing many of the effects that I used to have.

So I came back to the chat yesterday and asked how to get the files that I'm missing.

I was told that CS2 is too old and to go to the forum to ask.

On the forum everyone tells me that the page I was sent to has what I'm looking for - but I don't see it.

The CS2_install_Win.pdf says there should be 7 files for CS2 Premium and 5 files for CS2 Basic.

This site only gives me the 5 files for CS2 Basic - but NOT the 2 other files for CS2 PREMIUM.

The 5 CS2 Basic files I can get from this site are:

1-CreativeSuiteCS2Disc1.exe

2-CreativeSuiteCS2Disc2.exe

3-CreativeSuiteCS2Disc3.exe

4-CS_2.0_WWE_Extras_1.exe

5-VCS2.zip

The files NOT on this site are:

CreativeSuiteCS2Disc4.exe & CS_2.0_WWE_Extras_2.exe

Where can I get these missing files so that I have the CS2 Production PREMIUM package that I paid for?

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correct answers 1 Correct answer

LEGEND , Jan 23, 2014 Jan 23, 2014

Self-extracting means that yes, when you click to run them, they should ask you where you would like to extract the files that are compressed and stored inside them.

When you run the other disk executables, what do they do?

If they do in fact ask you where to extract files to, either make a folder (anywhere you want) or point to an existing folder and allow them to extract their files to that location. Just make certain you point to the same location when you do this for any other disk executabl

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Community Expert ,
Jan 07, 2014 Jan 07, 2014

i'm not aware of any cs2 files available via adobe except at the link you posted.

and i would expect chat/phone to inform you that cs2 is no longer supported and to come back here for further help.  so, that may become frustrating to feel you're being shuttled back-and-forth.

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