• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How do I replace one of my two Macs?

New Here ,
Sep 03, 2022 Sep 03, 2022

Copy link to clipboard

Copied

I have Photoshop and Lightroom Classic running on my iMac and an aging MacBook.  I'm replacing the MacBook soon with a new M1 MacBook Pro.  How do I transfer my Adobe subscriptions from the old laptop to the new one?

TOPICS
Activation , Creative Cloud , Installation

Views

69

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 03, 2022 Sep 03, 2022

Copy link to clipboard

Copied

LATEST

excellent question that's going to save you a lot of aggravation and time.

 

******************* beginning of answer to your question *****************

 

simply install the cc desktop app on your new mac and sign in with your adobe id and password.  use the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

**************** end of answer to your question ****************

 

*************** beginning of answer to a different (migration) question ************

 

do not use time machine or any other migration tool to move your adobe programs from one computer to another.  if you are going to use a migration tool:

 

on your old computer

 

1. uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html


2. uninstall the cc desktop app, using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

 

3. clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

4. use your migration tool to migrate your old (adobe-free) computer to your new computer.

 

on your new computuer

 

1. install the cc desktop app

 

2.  sign in to the app

 

3.  use the app to install your adobe programs

 

************** end of answer to a different (migration) question ***********

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines