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How do you contact customer support

New Here ,
May 14, 2016 May 14, 2016

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My real problem is my computer couldn't run windows 10, then had problems with windows 7. It no longer has memory or hard drives. My New Computer needs Elements 14 and I will also need acrobat 9 pro also. I installed elements 14 fine, but now get a message saying too many activations. I can't deactivate the old computer and can't seem to contact anyone in customer support. All the forums say contact customer support or customer care without saying how. The support page takes you in circles. Help

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correct answers 1 Correct answer

LEGEND , May 15, 2016 May 15, 2016

I suggest you contact Adobe directly from this forum on the web. Click the link below using a browser that accepts cookies and allows popups and ensure you are signed-in with your Adobe ID. Wait for the blue button to appear, and click “Still need help? Contact us” Ignore the suggested links to try, which will take you full circle back to this forum. Go straight to the blue button at the bottom. Wait for the next page to load and click in the white area to start chat.

Contact Customer Care

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LEGEND ,
May 15, 2016 May 15, 2016

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I suggest you contact Adobe directly from this forum on the web. Click the link below using a browser that accepts cookies and allows popups and ensure you are signed-in with your Adobe ID. Wait for the blue button to appear, and click “Still need help? Contact us” Ignore the suggested links to try, which will take you full circle back to this forum. Go straight to the blue button at the bottom. Wait for the next page to load and click in the white area to start chat.

Contact Customer Care

Chat.jpg

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New Here ,
May 15, 2016 May 15, 2016

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Thanks to 99jon... My problem has been resolved through chat.   Thanks Again

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