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How to buy single license and get invoice

Guest
May 12, 2015 May 12, 2015

Good Morning,

I've got to buy a single user license of Adobe Acrobat DC Standard complete version for Windows Desktop.

I'll buy this product on-line from Italy, for 1 of my company's pc.

Is it possible for this type of bought (single user license of Adobe Acrobat DC Standard complete version for Windows Desktop) have an invoice with a VAT number.

I created my adobe account, but i cannot find where insert my vat number and my company name, or I need a Enterprise Adobe ID.

If i need an Enterprise Adobe ID where i can create it?

Best Regards

Luca

786
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correct answers 1 Correct answer

Adobe Employee , May 12, 2015 May 12, 2015

Kindly, dial the # mentioned in the link to order it: Plans and pricing | Adobe Acrobat DC‌‌. Sales team would be able to take care of VAT issue as well.

Check detail to Print a payment receipt or invoice | Creative Cloud‌

If your query regarding VAT is not settled by sales rep, kindly contact our support team to update your VAT #: Contact Customer Care‌

If you are unable to use chat option kindly try below mentioned steps.

  • Try different browser.
  • Delete cookies and cache

If you are still not able to

...
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Adobe Employee ,
May 12, 2015 May 12, 2015

Kindly, dial the # mentioned in the link to order it: Plans and pricing | Adobe Acrobat DC‌‌. Sales team would be able to take care of VAT issue as well.

Check detail to Print a payment receipt or invoice | Creative Cloud‌

If your query regarding VAT is not settled by sales rep, kindly contact our support team to update your VAT #: Contact Customer Care‌

If you are unable to use chat option kindly try below mentioned steps.

  • Try different browser.
  • Delete cookies and cache

If you are still not able to chat, Kindly reply with the below mentioned information.

  • OS version:
  • Browser Version:

You can also try: Phone support | Orders, returns exchanges

Atul_Saini

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May 12, 2015 May 12, 2015

You can go to this link to select the adobe store for your country and then buy Adobe Acrobat DC.

Select a Store

Pattie

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Adobe Employee ,
May 12, 2015 May 12, 2015

Luca if you are facing difficulties placing an order with your VAT number then please contact our support team directly as discussed by Atul in message #1.

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Guest
May 13, 2015 May 13, 2015

After posted my first post, somone ask me my skype ID, by e-mail, to stay in touch with me and give the support for my problem.This thing is usual, or is it a fake message?

I didn't reply to this mail yet.

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Adobe Employee ,
May 13, 2015 May 13, 2015

No Luca our support team does not utilize Skype.  I would recommend contacting our chat support directly at Contact Customer Care.  If you continue to face difficulties can you please update this discussion with your case number?

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Guest
May 13, 2015 May 13, 2015

Some one need some data to found this fake adobe suppoerter?

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New Here ,
May 13, 2015 May 13, 2015

Contact Customer Care

You have to contact to customer care via click on still need help then use chat support

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New Here ,
May 13, 2015 May 13, 2015

You can go to this link to select the adobe store for your country and then buy Adobe Acrobat DC.

Select a Store

FOR MORE INFORMATION CONTACT TO CUSTOMER CARE

Contact Customer Care

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Guest
May 22, 2015 May 22, 2015
LATEST

Finally i found where to place the VAT Number. After click on "Buy" there is a form to fill and one of the fields is "VAT Number".

Thank You to all for the support.

L.G.

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