Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

How to cancel my plan?

New Here ,
Feb 27, 2019 Feb 27, 2019

How to cancel my plan? Why need extra HK$374.00 cancellation fee (50% of your remaining annual contract).?

TOPICS
Creative Cloud
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Feb 28, 2019 Feb 28, 2019

Moving to Adobe Creative Cloud​

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2019 Feb 28, 2019

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link

You agreed to a one year contract, and there is a fee to cancel early

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html

-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Feb 28, 2019 Feb 28, 2019

I suggest you to contact Adobe support regarding this. They might help you in this case

Contact Customer Care

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 26, 2019 Mar 26, 2019
LATEST

I suggest you to please contact customer support. hope so it will help you

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines