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How to cancel my plan? Why need extra HK$374.00 cancellation fee (50% of your remaining annual contract).?
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Moving to Adobe Creative Cloud​
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To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Chat link
You agreed to a one year contract, and there is a fee to cancel early
When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/misc/subscription_terms.html
-LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4
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I suggest you to contact Adobe support regarding this. They might help you in this case
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I suggest you to please contact customer support. hope so it will help you