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How to disable ads notifications in Creative Cloud App?

Community Beginner ,
Apr 25, 2018 Apr 25, 2018

How to disable ads notifications in Creative Cloud App? I have unchecked all notification options under "Preferences" and I still get lots of Adobe ads notifications.

Screenshot 2018-04-25 20.28.53.png

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Apr 02, 2019 Apr 02, 2019
  1. Open CC Desktop App.
  2. Click the 3 dots icon by your avatar.
  3. From Preferences > General tab, turn off Notifications.  See screenshot..

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Community Beginner ,
Oct 17, 2019 Oct 17, 2019

Please stop showing me this spam.

 2019-10-17_08-43-37.png

I already turned off all notifications, and the Adobe spam still keeps coming. Please stop.

 

Adobe has a privacy policy explicitly forbidding such behavior:

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...

 

About privacy and consent

Adobe Campaign is a powerful tool for collecting and processing extremely large amounts of data, including personal information. We encourage all users of Adobe Campaign to work within legislation (DPA, CAN-SPAM, European Directive on Privacy and Electronic Communications, European GDPR, etc.), make responsible and ethical use of personal information and refrain from sending unsolicited e-mail, push notifications and SMS messages ("spam"). We strongly believe in the principles of permission marketing in fostering customer lifetime value and loyalty, and we therefore strictly forbid the use of Adobe Campaign in sending unsolicited messages.

 

Instructions for filing a complaint:

https://www.consumer.ftc.gov/articles/0038-spam#report

 

Adobe routinely ignores complaints from users, so the next step is to report Adobe spam as a violation of the CAN-SPAM act:

https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business

 

The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations.

 

Despite its name, the CAN-SPAM Act doesn’t apply just to bulk email. It covers all commercial messages, which the law defines as “any electronic mail message the primary purpose of which is the commercial advertisement or promotion of a commercial product or service,” including email that promotes content on commercial websites. The law makes no exception for business-to-business email. That means all email – for example, a message to former customers announcing a new product line – must comply with the law.

 

Each separate email in violation of the CAN-SPAM Act is subject to penalties of up to $42,530, so non-compliance can be costly.

 

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