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How to find serial number on already installed Adobe programs?

New Here ,
Dec 08, 2015 Dec 08, 2015

I have CS6 downloaded and its asking for my serial number.  I can't find the box is there a way to get the serial number of my already installed programs?  For some reason Photoshop, InDesign, etc. all work except Adobe Acrobat Reacher which is asking for my serial number.  They should all be under the same one but I can't find the box.  How can I find the serial number on my Photoshop or InDesign applications?

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LEGEND ,
Dec 08, 2015 Dec 08, 2015

Check your Adobe account online.  If you registered CS6 then there should be a record of the serial number there.

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New Here ,
Dec 08, 2015 Dec 08, 2015

I tried to do that and it seems I didnt register it.  Ive had these programs on my computer for like 3 years and I did some sort of update on Adobe Acrobat Reader and now it needs my serial number again and I dont have the box:(  Is there another way to find the number associated with the other downloaded Adobe programs?

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Community Expert ,
Dec 08, 2015 Dec 08, 2015

Lost information - reply #1 in https://forums.adobe.com/thread/2008767 (find in Mac or Windows)

Also, Reader is a FREE program that does not use/require a serial number... do you mean Acrobat that DOES use/require a serial number?

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New Here ,
Dec 08, 2015 Dec 08, 2015
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Apologies you are correct I meant Adobe Acrobat.  I downloaded the Mac Key Finder app and got the serial number and when I entered it now it says my serial number is invalid?

My other Adobe programs are working why not this one?  Should I uninstall it then re-install it?

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