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How to repeat payment?

New Here ,
Apr 13, 2017 Apr 13, 2017

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I did no have enough founds on my card for month payment. I transferred funds to the card. How to repeat month payment?

P.S. I don't understand how you can make so terrible site and support interface.

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Creative Cloud

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Guide ,
Apr 14, 2017 Apr 14, 2017

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Hi,

The Adobe system will repeat the payment each 7 days after the failure date .Just wait and the payment will be done automatically .

If you want it to be forced ,you need to contact the customer service of your region .

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New Here ,
Apr 14, 2017 Apr 14, 2017

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This information should be in the notice massage of failure payment.

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Guide ,
Apr 14, 2017 Apr 14, 2017

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Hi,

I'm just an Adobe user like you not from Adobe staff 🙂 .

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Community Expert ,
Apr 14, 2017 Apr 14, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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