I can't download any version of Creative Cloud on my Macbook Pro

[Chloe369184797eyu]

I did this on my Macbook Pro (running at Sonoma 14.5) but continually hit error code 1 or at times error code 25! help please!!! Everytime I try and call Adobe they hang up on me or if I try online to connect to someone it shows this... 

[kglad]

use a different browser, if necessary and install the cc desktop app from the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[Chloe369184797eyu]

I tried to download on Safari it didn't work - any better browsers you know of? Thankyou 🙂

[kglad]

@Chloe369184797eyu 

contact your school admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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[Peru Bob]

Do you have a school account, an enterprise account, or a personal account?

[Chloe369184797eyu]

school account