• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't download any version of Creative Cloud on my Macbook Pro

New Here ,
Jun 03, 2024 Jun 03, 2024

Copy link to clipboard

Copied

I did this on my Macbook Pro (running at Sonoma 14.5) but continually hit error code 1 or at times error code 25! help please!!! Everytime I try and call Adobe they hang up on me or if I try online to connect to someone it shows this... Screenshot 2024-06-03 at 9.06.05 PM.png

 

Screenshot 2024-06-03 at 9.06.40 PM.png

 

Views

83

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 03, 2024 Jun 03, 2024

Copy link to clipboard

Copied

use a different browser, if necessary and install the cc desktop app from the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

I tried to download on Safari it didn't work - any better browsers you know of? Thankyou 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 03, 2024 Jun 03, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 03, 2024 Jun 03, 2024

Copy link to clipboard

Copied

Do you have a school account, an enterprise account, or a personal account?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 04, 2024 Jun 04, 2024

Copy link to clipboard

Copied

school account 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines