I cannot log into my creative cloud

New Here ,
Aug 12, 2021 Aug 12, 2021

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Hello, I had a student creative cloud account with my high school last year but recently graduated. My student email was deactivated and the student subscription ended. I created a new subscription with a new account and email, and can login in through chrome. Any time I try to open the creative cloud app through the desktop, the screen reads "you have been signed out". When I click the "sign in" button, the screen says "loading creative cloud" and then the orginal screen pops up that says "you have been signed out" and it keeps doing this. I have uninstalled the creative cloud and reinstalled them, and the same issue is occurring. I am not sure how to fix this. 

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Creative Cloud , Installation , New user

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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Sign Out When Sign In https://community.adobe.com/t5/Get-Started/sign-in-help/td-p/6071780 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://community.adobe.com/t5/Get-Started/Re-quot-Sign-in-Required-quot-Loop/td-p/6257463

OR

Completely remove everything before you install

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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