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I deleted /Library/Application Support/Adobe in an attempt to resolve an install issue (bad idea)

New Here ,
Oct 17, 2022 Oct 17, 2022

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Creative cloud was not installing correctly so I went around deleting everything that said Adobe because i'm a genius and now any app that used what used to be in that folder is giving me an error. Any suggestions on how to restore or reinstall the files in that folder? Trash has been emptied.

 

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Creative Cloud , Installation

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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