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i downloaded the mac version of master collection but my mac wont open a .dmg file?? help??

sjbenedet
New Here ,
May 12, 2015 May 12, 2015

my mac wont let me open the .dmg to install!!!?!?

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correct answers 1 Correct answer

John Waller Community Expert
Community Expert , May 12, 2015 May 12, 2015

Sounds like a corrupt download.

Try a different browser.

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replies 3 Replies 3
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Pattie-F
May 12, 2015 May 12, 2015

SJBenedet,

Please download from here:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 , CS4 Web Standard | CS3 | CS2

These links should be helpful with the download and installation:

Download and installation help for Adobe links

Find a serial number

Troubleshoot download problems

Activation and deactivation help

Trial download and installation help

Creative Suite 6 installation instructions

Adobe Download Assistant FAQ

Pattie

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sjbenedet
New Here ,
May 12, 2015 May 12, 2015
In Response To Pattie-F

Hey Pattie,

That is where I am downloading from that is why I am confused!

It says it won't open it and gives the reason " image not recognised" ... this is frustrating!

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John Waller Community Expert
Community Expert ,
May 12, 2015 May 12, 2015
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In Response To sjbenedet

Sounds like a corrupt download.

Try a different browser.

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