I have 2 desktops originally installed with creative cloud. I now have a laptop. I'm trying to set up so 1 desktop and 1 laptop as creative cloud but

[sl3p]

I originally installed the programs and licenses for  2 desktops. I now have 1 laptop. I'm trying to logout of one of the desktop so only the laptop and 1 desktop, can have access to the creative cloud. the laptop is running, but when that is on, and I try to get on the desktop I get an error saying I'm at max? How is that possible? I have the other desktop logged out of cc?  I'm in Adobe Premiere Pro, and when I go to Help I do not see a deactivate option, so I'm uncertain how to go about it?

[kglad]

when you start your sign in on your third computer you should see the option to sign out from all other computers.  click that option.

[sl3p]

I had the laptop open to Premiere Pro and didn't want to lose to connection if I did click on the sign out, and tried the other option saying I already did that, but figure I'll try what you suggest..

I can get into the desktop which works.

I closed out of the Premiere Pro in the laptop to see if I can get into it, and looks like I can. Phew. I wonder if I couldn't get into the laptop. would that mean I had to click out of the signout of other computer button too?

Would that run the risk of signing me out of the desktop that I had just got into?

I know I shouldn't worry about things that haven't happen but I try to plan ahead and anticipate something like that may happen.

Thanks for your help kglad. Happy Holidays and Happy New Yr to you and your family.

[kglad · Accepted solution]

you're welcome and happy holidays to you, too.

adobe.com thought you were signed-in on a computer you weren't considering.  signing-out from all resets all the logged sign-ins.

(p.s when using the adobe forums, please mark helpful/correct responses, if there are any.)

[sl3p]

Thanks Kglad. I'm a little new with form so I apologize for sounding green. when you added p.s. I was lost of what you're saying?

[kglad]

it's not important. just sign-in and out as you need.

[sl3p]

Gotcha, thanks again for taking the time to help kgland.

[kglad]

you're welcome.