I have a new computer and trying to reinstall an adobe acrobat product but will not accept my serial number. Please direct me to where I download it from and how ??

[julester]

I have a new computer and trying to reinstall an adobe acrobat product but will not accept my serial number.  Please direct me to where I download it from and how ??

[Nikhil R Gupta]

Acrobat 8,9

Download Acrobat products | 9, 8

Acrobat XI and Acrobat X

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

If still the same issue

You need to contact Adobe Chat Support to get your serial number checked.

http://helpx.adobe.com/support.html

[julester]

Thank you very much for your help.  I thought that I had it won when you sent me this link, however after chatting with an adobe agent they advised me the serial number was current for Acrobat 9 so I tried to download it from your link but still came up invalid.

The agent also told me adobe did not provide the link for Acrobat 9 anymore and I would have to upgrade but you sent it to me thanks !!

Have just about given up though !!

[Nikhil R Gupta]

I am really sorry for the inconvenience. So the links i sent you, were you able to install Acrobat 9 or was there any problem?

[julester · Accepted solution]

Thanks so much for your help. No, I thought it was going well but it was the link for Acrobat 9 pro and my serial number still didn’t work.

I eventually read someone elses advice about how you find the link from your My Adobe account and it finally worked. Wow it was really hidden away there I couldn’t find it until I read Jeffery’s advice to Tammy. Thank god for Jeffery. Don’t understand why the guy from Adobe couldn’t tell me that!

Thanks for your help anyway.

Regards,

Julie