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I have a working serial number for Design Premium on MAC but the software doesn't accept it

Hugom2001
New Here ,
Aug 05, 2015 Aug 05, 2015

I have a working serial number for Design Premium on MAC but the software doesn't accept it. Could someone please help me.

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VarunS-NrjXZ4 Adobe Employee
Adobe Employee ,
Aug 05, 2015 Aug 05, 2015

Hi Hugo

Could you please share the exact error message you get post entering the serial number.

Thanks

Varun

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John T Smith Community Expert
Community Expert ,
Aug 05, 2015 Aug 05, 2015
LATEST

Serial number and activation chat support (non-CC) may help

http://helpx.adobe.com/x-productkb/global/service1.html

-number not correct https://forums.adobe.com/thread/1908080

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