I have a working serial number for Design Premium on MAC but the software doesn't accept it

[Hugom2001]

I have a working serial number for Design Premium on MAC but the software doesn't accept it. Could someone please help me.

[VarunS-NrjXZ4]

Hi Hugo

Could you please share the exact error message you get post entering the serial number.

Thanks

Varun

[John T Smith]

Serial number and activation chat support (non-CC) may help

http://helpx.adobe.com/x-productkb/global/service1.html

-number not correct https://forums.adobe.com/thread/1908080