I just installed and when i try and sign in it auto signs me out and wont let me go in..is this a normal issue?

[laurab10548931]

Has anyone gotten all the way through the install and when you go to sign in it wont let you? Ive tried everything

[Govardhan.V]

Are you getting error message as ' You have been signed out"  while signing in to Adobe Creative Cloud application?

[laurab10548931]

Yes that's exactly what i get

[Govardhan.V]

May I know whether you are using Windows computer ?  also specify version .

[laurab10548931]

Yes Windows 7

[Govardhan.V]

Also there is an issue on windows computers, even though we set the LAN settings to detect settings Automatically , it will auto revert back by itself and tick the box, use proxy server.

Reference link :

LAN Connection settings keep changing back to proxy server after - Microsoft Community

It will very essential that " Automatically detect settings"  must be the only option selected , in order to sign in.

If the LAN settings are already set to detect settings Automatically , we will try with different step.

Click on below link and check with Solution 4 :

Error: You are no longer signed in to Creative Cloud applications

[Govardhan.V · Accepted solution]

This is an typical issue being noticed on Windows computers.

Follow the below steps:

1)Open Control Panel and then click on the option "Network and Internet" .

2)Click on Internet options, click on 'Connections' tab.

3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.

4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .

5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.

Then try signing in to Creative Cloud desktop app.

[laurab10548931]

Thank you! That worked wonder why i had to change it hmmn but thanks!

[Wesley Balli]

didnt work for me. ) :

[Govardhan.V]

May I know the operating System version of your computer ?

[Wesley Balli]

Ive tried just about everything and still no success. Im running 7 Professional  SP1. Now my cs6 will not work and LR4 wont open my images intro cs6.

[Govardhan.V]

Close all Adobe applications and Quit Creative Cloud desktop applicaiton.

End all Adobe related process from Task Manager .

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm.db file.

Then launch Creative Cloud app and try signing in.

Just for confirmation purpose , open LAN settings window again and check whether the " Automatically Detect Settings "  is the only check box selected.