I'm having troubles installing Photoshop and I can't seem to get it to work. Any ideas or solutions?

[stephaziz]

Hi,

I have a PC and I'm trying to download Photoshop. It says portions of it have been downloaded, but the overall installation isn't working. I'm supposed to do homework on it but I can't do it without Photoshop. Any takers?

[khatwani]

Hi,

Moving this to Installation Forum : Downloading, Installing, Setting Up

[Peru Bob]

What version?

[stephaziz]

2015? Whatever is offered on the first page of Adobe.

[Test Screen Name]

It might best if you could check and tell us the error messages in full. There may be important details there.

[stephaziz]

Installation completed through some optional components failed to install correctly.

And then I hit More Info:

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Sharon\AppData\Local\Temp\{60AF45F7-9BFC-4E95-AE74-C08718208142}\Photoshop_16_LS20_win64\Adobe CC 2015\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com 

[Test Screen Name]

Thanks for posting those details. They focus on one particular problem. I suggest you start by following the instructions in the message - double click on the file it mentions. If that doesn't help you can try downloading a replacement from Microsoft, but let us know if the file you have seems to run without error.

Once the Microsoft thing is installed, Photoshop installer will not try again and it will either finish or lurch to the next problem.