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I think I installed a pirated copy of CS5.1 Extended and now my purchased Elements 10 don't work!

New Here ,
May 02, 2012 May 02, 2012

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So yeah, that's right. I admitted to a crime. Wanna fight about it?

I didn't know that it wasn't a legitimate copy. So now my purchased copies for Adobe Photoshop Elements 10 and Adobe Premier Elements 10 don't work! I tried restoring to a previous point, using a forced uninstall program that cleans the registry. I uninstalled my Elements copies, and when I reinstall them they don't show up in the start menu. I tried using the Adobe cleaner tool. I really do not want to use my restore DVD's for this laptop.

Help!

I can provide the Serial Numbers, and the codes on the DVD's put on the clear ring of the DVD, a copy of the purchase...etc.

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New Here ,
May 06, 2012 May 06, 2012

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OMG! You guys try to help someone and then he insults you. Unbelievable.

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New Here ,
May 06, 2012 May 06, 2012

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...how was that an insult?

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New Here ,
May 06, 2012 May 06, 2012

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Manish, I am still waiting to hear from ASUS for that ISO file 😕 I should've made one on my external HDD, and put the DVD's in my safe where I store all my back up media.

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New Here ,
May 07, 2012 May 07, 2012

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The restore to factory settings with a hidden copy of original installation is under F9!!! Most help documents don't state this according to a friend who works with computers big time.

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