I use 1 year plan and it's gonna be finish the last month and I want to cancel before next year

[Jeremi Electone player]

I use 1 year plan and it's gonna be finish the last month and I want to cancel before next year.

Why is it so complicated to cancel via website and I also can't contact via the dialogue box.

You make business with easy way for customers to pay in the first place , but you make lots of trouble when customers want to end it and cancel it. 

Please help before I have to pay on 1st December. I use annual plan.

Jackkarin S.

Thailand

[Tacafy大尉]

Good evening.
It means that the annual plan is about to be updated on December 1st.

The cancellation procedure is here.

Cancel Adobe trial or subscription

If the online procedure is difficult, you will need to contact support to complete the procedure.

Click here for Thai Adobe support.

Adobe Help Center