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Icon Problem

New Here ,
Dec 05, 2011 Dec 05, 2011

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Recently my hard drive crashed and I lost most of my information. I loaded Microsoft office and then loaded an older copy of Adobe. Somehow during the load it changed all of my Microsoft Icons to the Red Adobe icon and I cannot open my Microsoft office programs. My laptop is down - help!

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Adobe Employee ,
Dec 05, 2011 Dec 05, 2011

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What Adobe software did you install?  If you uninstall the Adobe software does it resolve your difficulties with Office?

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New Here ,
Dec 05, 2011 Dec 05, 2011

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For some reason I could not reply to your email. Yes that did work, thank you.

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Adobe Employee ,
Dec 06, 2011 Dec 06, 2011

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Ok sounds like it might be some type of file association issue.  You might want to try removing Office as well and then install your Adobe Software followed by Office.

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