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Adobe tells me that my serial number for Photoshop Elements 9 has been used too many times for activation and is therefore no longer valid. After having to replace a HDD I've therefore lost Photoshop, despite having the original discs and the serial number. I can't find anything warning users that there's a 'limit' on the number of times activation can be used (e.g. when buying a new computer), and Adobe don't seem to know what that limit actually is. (At a guess, I've activated it 4 or 5 times total.) The licence supposedly allows me to run it on 2 devices.
Has anyone else experienced this problem?
To make matters worse, I deactivated Photoshop on a second device at Adobe's suggestion. As a result, Photoshop suddenly won't run on that device either! I know it's considered 'legacy' software, but it was working perfectly well until I followed the Adobe instruction.
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all hadva limit of 2.
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