InDesign Install error

[Maggie36788461es0l]

I'm having issues installing InDesign on my Surface Pro X laptop. I have Creative Cloud downloaded and access to these apps through my school but is giving me an error when trying to download most Adobe apps. The website states these apps are compatible with my laptop and I have more than enough storage. Below I will insert some screenshots of the error message and account. 

[SuJoshi · Accepted solution]

@Maggie36788461es0l Kindly check the processor architecture of your device. If it is ARM, there are a few CC apps that are supported on the machine: https://helpx.adobe.com/download-install/kb/arm-processors.html

[kglad]

what are you computer specs?  (did you check, https://helpx.adobe.com/creative-cloud/system-requirements.html)

how much space is available on your os system drive?  (and how much on your install drive, if that's not the os drive?)

[Ben M]

Surface Pro X laptops only shipped with ARM processors (SQ1/SQ2) and InDesign is not supported on that architecture at the moment: https://helpx.adobe.com/indesign/system-requirements.html . 

[Shivangi_Gupta]

Hi @Maggie36788461es0l,

We're chiming in to see if you have any additional questions.

Let us know.

Regards,

Shivangi 

[Lumigraphics]

FYI

https://arstechnica.com/gadgets/2024/04/is-the-arm-version-of-windows-ready-for-its-close-up/