InDesign update

[JPHerberger]

I have Adobe CC and under updates it shows that InDesign is updated, but when I check under "about InDesign" it only shows InDesign 8.02. I'm trying to open a file that is 9.1. What shall I do?

[Sumit Singh]

Hi JPHerberger,

Please try to Sign Out and Sign IN back in Creative Cloud.

Something it does not refresh the cache of Creative Cloud so need to perform manually.

Hope this helps.

Please let me know in case still facing the issue.

Regards,

Sumit Singh

[JPHerberger]

It did not work.

[Peter Villevoye]

So there must be another CS6 version somewhere on your system ! That should not be any problem, you can run multiple versions next to eachother. But your system still thinks that .indd files all belong to that older version, which shpuld automatically be opened. Is it a Mac or a Windows you're working on ? Select such anewer file and try at least the "Open with" command (under File, or with right-click, or maybe control-click on Mac). Does the newer CC version at least show up as an option ?

[JPHerberger]

I'm a bit confused. I checked my applications for other Photoshop versions but only found the one (attachment). Again, when I open the "about Photoshop" window it shows version 8.02 (attachment). And, when I go to my CC window it shows that I'm updated (attachment)

[JPHerberger]

Sorry, I meant InDesign.

[JPHerberger]

I really would like to chat or talk with someone as I'm trying to get the latest version of InDesign installed, but am having difficulty.

[Sumit Singh]

Hi JPHerberger,

In order to open InDesign CC files in CS6 please refer to the following document.

http://helpx.adobe.com/indesign/kb/save-indesign-files-previous-versions.html

Hope this helps.

Please let me know in case of any other question.

Regards,

Sumit Singh

[JPHerberger]

That isn't my problem. I was sent an InDesign file that is version 9.1. I can't open it because I have 8.02. I want to be able to update to the latest version because I'm paying monthly to do so, but it is not letting me. It says that I'm already updated. (see screen captures in the previous post).

[Sumit Singh · Accepted solution]

If you have Adobe Creative Cloud then obiously you can install InDesign CC on same machine where you have already

InDesignCS6 installed.

You can install and run both the version of InDesign on same machine.

It won't give you any problem.

InDesign CS6 won't update to 9.1 becuase it is an update for InDesign CC.

I order to update to 9.1 you need to install InDEsign CC and then update can be aaplied.

The above solution i provided also works when you don't have InDesign CC and like to open CC files in previous version.

Please let me know if you have nay other question.

Regards,

Sumit Singh

[JPHerberger]

This worked. I didn't realize that it was that simple of a solution. I guess I don't fully understand the difference between InDesign CS6 and InDesign CC. I realize that CC is Creative Cloud, but thought they were the same.

I appreciate your patience with me Sumit. Thank you.

Jeff